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Long-Lewis Ford Lincoln of Muscle Shoals

Muscle Shoals, AL

4.7
503 Reviews
Call Dealership (256) 386-7800
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2800 Woodward Avenue

Muscle Shoals, AL

35661

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503 Reviews of Long-Lewis Ford Lincoln of Muscle Shoals

November 24, 2025

Not very happy with Ford motor company. I have a 2016 Ford Mustang GT that I bought brand new and it only has a little over 17 thousand miles on it. I was told my local dealership that the More

by tonyperkins05
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ford
Report | Print
November 13, 2025

Service time was great. My only complaint is a phone charger was taken out of car. More

by phyllisterry1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Machanic- Brian
Report | Print
November 05, 2025

I received great service. Everyone was very professional and very friendly. They kept me informed of what was going on. More

by leighjohnson99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob, , Ed Blackburn, Gordon Frost, Don Ouellette
Report | Print
Nov 11, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for sharing your experience! We’re so glad to hear our team provided professional, friendly service and kept you informed throughout. We truly appreciate your business!

November 04, 2025

Fantastic people great service with great explanations of how the work is done and always on time More

by gwperry888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peck and his entire crew especially Jacob
Report | Print
Nov 11, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for the wonderful review! We’re delighted to hear that our team provided great service and clear communication. We truly appreciate your feedback and look forward to serving you again!

October 17, 2025

Your mobile service is great. I would recommend it to anyone that needs it. Thanks More

by ss48fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile service
Report | Print
Nov 11, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our mobile service and appreciate your recommendation. We’re always happy to make vehicle maintenance as easy and convenient as possible!

October 16, 2025

They are always pleasant. I particularly appreciate the mobile service. It is really nice when you don't have time to or just don't feel like driving into the dealership. More

by mscarol811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Nov 11, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

We’re so glad to hear that you enjoy our mobile service! It’s designed to make vehicle maintenance as convenient as possible, and we’re happy it’s been helpful for you. Thank you for your kind words and for choosing Long-Lewis!

October 11, 2025

Brought my car in to get body work. They broke one of my taillights taking it out. After parts delays to get the bodywork done it took a week of sitting in a parking lot before they eve More

by Lmfao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Blaylock
Report | Print
October 03, 2025

Liyah was awesome great communication even checking on how the appointment went. Highly recommend her to be anyone’s advisor WAY TO GO LIYAH More

by Todyro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liyah Scott
Report | Print
Oct 10, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for sharing your experience! We’re thrilled to hear that Liyah provided excellent communication and support throughout your appointment. We’ll be sure to pass along your kind words—she’ll be thrilled! We appreciate your trust in Long-Lewis and hope to serve you again soon.

September 26, 2025

Best place to get maintance done on your car or truck listens to all concerns More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordon Frost
Report | Print
Oct 10, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for your feedback! We’re glad to hear our team listens to all concerns and provides great maintenance service for your car or truck. We truly appreciate your trust in Long-Lewis and look forward to serving you again!

September 19, 2025

One billion stars. No one around does it better than Long Lewis. The best service you could ask for. More

by Hootenany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auburn Pilkinton
Report | Print
Oct 10, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for the incredible feedback! We’re thrilled to hear you think so highly of our service. Your kind words mean a lot to the Long-Lewis team, and we look forward to continuing to provide you with the best service possible!

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