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Long-Lewis Ford Lincoln of Muscle Shoals

Muscle Shoals, AL

4.8
493 Reviews
Call Dealership (256) 386-7800
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2800 Woodward Avenue

Muscle Shoals, AL

35661

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493 Reviews of Long-Lewis Ford Lincoln of Muscle Shoals

August 22, 2025

We have been customers of this dealership for many years. Trusted and very reliable company More

by lvinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Blackburn, Gordon Frost, Don Ouellette
Report | Print
August 02, 2025

Took our 2016 F150 Lariat in to have the heated/cooled seats repaired. As always Trey Martin/Jeff Peck got me in and out in a timely manner! With this extreme heat wave we're having I'm extremely grat More

by Jerry Rhoades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peck & Trey Martin
Report | Print
July 31, 2025

Service Dept provided me with excellent and timely replacement of tires and repair on vehicle. I had an issue and was leaving for vacation in a few days and was repaired on time! Could not have asked More

by Erb3293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager and Tim in Tires
Report | Print
June 29, 2025

Very professional and technical prowess that exceeds expectations. People in office are nice and friendly and customer waiting is very clean. More

by gtech7771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peck,Justin Nelson, Ed Blackburn, Gordon Frost, Don Ouellette, Amy Lovelace
Report | Print
Jul 02, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for the fantastic feedback! We’re so glad to hear that our team’s professionalism and technical expertise exceeded your expectations. We also appreciate your kind words about our friendly staff and clean waiting area. We strive to provide a comfortable and efficient experience, and it’s great to know we hit the mark for you. If you need anything else in the future, we’re here to help!

June 25, 2025

Thanks to Brian in the service department I was able to get the recall on my vehicle checked out and cleared in less than an hour! More

by bailey phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jul 02, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for sharing your experience! We’re so glad to hear that Brian in the service department was able to get your recall checked and cleared so quickly. We always aim to provide fast and efficient service, and it’s great to know we were able to take care of everything in under an hour. If you ever need anything else, don’t hesitate to reach out. We’re here to help!

June 17, 2025

They were quick and efficient and friendly. In and out same day with not much down time to wait. More

by valeriebaird70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Frost
Report | Print
Jul 02, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for the great feedback! We’re so happy to hear that your experience was quick, efficient, and hassle-free. We always aim to get our customers in and out with minimal wait time, and we’re glad we could deliver that for you. If you ever need anything else, don’t hesitate to reach out. We look forward to seeing you again!

June 15, 2025

I am very satisfied with the service department. I used the valet service, and they took excellent care of my vehicle. Bambi took care of my vehicle and had it returned to me the same day. Won my More

by pistolball49149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber and Bambi
Report | Print
Jul 02, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for the wonderful feedback! We’re so glad to hear that Bambi and our service team took great care of your vehicle and earned your trust. Our valet service is designed to make things as convenient as possible, and we’re happy to know it worked out perfectly for you. We truly appreciate your kind words and look forward to serving you again in the future!

June 09, 2025

The greatest service in the history of the automotive industry! One of the most exhilarating experiences of my entire life !!! More

by Colonel Belcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica - Quick Lane (Florence) Jeff Peck (Service Manager) Amber Johnson (Lead Adviser)
Report | Print
Jun 13, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

We appreciate the 5 star review! :)

June 03, 2025

Easy to work with and fair pricing. They communicated well with me on service for my car More

by Theangel86nb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Blackburn, Gordon Frost, Don Ouellette, Amy Lovelace
Report | Print
Jun 13, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thank you for taking the time to share with us! Come see us again! :)

June 03, 2025

I purchased my Mustang GT from another dealer in Mobile Alabama but I am using Long-Lewis for service on my vehicle. Every 6 months I drive about 60 miles from where I live, in Tennessee, to get to them fo More

by Keazy Hollow Farm, Claude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian was our man for organizing this repair service and he deserves 5 STARS
Report | Print
Jun 13, 2025 -

Long-Lewis Ford Lincoln of Muscle Shoals responded

Thanks so much for the five-star review! We appreciate your kind comments and look forward to our next opportunity to assist you! :)

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