Long-Lewis Ford of Cullman

Carried my diesel F250 for a xx engine light that comes and goes. Does not seem to effect how it runs. Made appointment, Now 5 weeks later they still have not fixed it. Still waiting on my truck. I have no and goes. Does not seem to effect how it runs. Made appointment, Now 5 weeks later they still have not fixed it. Still waiting on my truck. I have no idea if I will ever get it back. I am retired. I feel they are putting business trucks and others ahead of me. Had many fords thru 30 yrs. very few problems. This will be my last. More

Bought a truck and didn’t make it 10 miles and broke down, no , help to fix. Don’t buy anything from them. Bad people. down, no , help to fix. Don’t buy anything from them. Bad people. More

Salesman review I was so pleased with Karen Dawson she has sold me two cars thank you Karen for all you did to make the sale a great experience !!! A Ford Fiesta Lyne I was so pleased with Karen Dawson she has sold me two cars thank you Karen for all you did to make the sale a great experience !!! A Ford Fiesta Lynette Boshell More

I am giving this review because I was very pleased with working with Andy Chitwood in order to purchase my new edge. He was very knowledgeable, friendly, and a pleasure to word with. He was very helpful ,a working with Andy Chitwood in order to purchase my new edge. He was very knowledgeable, friendly, and a pleasure to word with. He was very helpful ,and explained all my questions very satisfactory. The most important thing I can say is that I could tell that he is a good person and very trustworthy. More

Labor rate unreal Took truck in for water leak was told lower radiator hose was leaking told them to call me and let me know cost never got call at 1 pm called me and t Took truck in for water leak was told lower radiator hose was leaking told them to call me and let me know cost never got call at 1 pm called me and told me it was fixed cost 450.00 unreal just unreal never take anything to this place never More

Great Experience I was super pleased with the courtesy and professional way Denise Cooper helped us while shopping for a new vehicle. I am recommending Denise to whome I was super pleased with the courtesy and professional way Denise Cooper helped us while shopping for a new vehicle. I am recommending Denise to whomever may be in the market, she is very knowledgeable of the product and pointed out things that were very helpful. Thank you Denise :~) More

Great Job Denise Cooper did a great job 'selling' us our Edge, Answered all our questions in a professional and honest manner. I'll send friends looking for a Denise Cooper did a great job 'selling' us our Edge, Answered all our questions in a professional and honest manner. I'll send friends looking for a car to Denise at Elkenrod! More

Denise Cooper She was very professional in her approach to showing us the car we asked to see. I appreciated her knowledge of the cars and her explication of the ne She was very professional in her approach to showing us the car we asked to see. I appreciated her knowledge of the cars and her explication of the new features that had been added since our last lincoln purchase. We bought the new lincoln that day and drove it home. Glenda Frost More

Denise does an outstanding of selling cars. She is personable and diligent in her efforts to present your cars and is knowledgeable about all of your models does an outstanding of selling cars. She is personable and diligent in her efforts to present your cars and is knowledgeable about all of your models. More

Excellent Customer Service! I have been extremely satisfied with the customer service that I have received from Denise Cooper regarding my interest in purchasing a new vehicle. I have been extremely satisfied with the customer service that I have received from Denise Cooper regarding my interest in purchasing a new vehicle. She has been very patient with me in this process and very knowledgeable about all the vehicles we have discussed. I have made multiple trips to look at vehicles and each and every time she has been courteous and very willing to answer each and every one of my questions and the questions of my family members. There has never been any pressure to purchase, which I have often found at other dealerships. Denise has shown a great deal of interest in me getting the right vehicle. She has certainly made this a pleasurable experience, I would definitely recommend Denise and Eckenrod Ford Lincoln Mercury of Cullman to anyone in the market for purchasing a vehicle. More