Long-Lewis Volkswagen Mitsubishi

Excellent service. Very knowledgeable staff. No pressure to buy unnecessary things. Easy to ask questions. Got answers immediately I called for the Outlander I wanted. Very knowledgeable staff. No pressure to buy unnecessary things. Easy to ask questions. Got answers immediately I called for the Outlander I wanted. Asked them to have it and paperwork ready as I was driving about one hour and a half to get there. Everything was in order. Done as I asked. I will buy from there again. Will refer to family and friends. Love you business and professionals working there give you a 20/10 stars. Top notch More

Nice dealership, nice personal, clean and honest. The service department is great, got me in and out in record time! The service department is great, got me in and out in record time! More

The service advisor at this location was marvelous! !!! The only issue that I had was before I went to this appointment, someone had scheduled me for service in Muscle Shoals, and did not seem to kn !!! The only issue that I had was before I went to this appointment, someone had scheduled me for service in Muscle Shoals, and did not seem to know that me going there could void the warranty on the vehicle. I was unaware of this fact as well until I got to Muscle Shoals, and thankfully the advisor there knew and advised me that I may want to check and go to Florence. This is a knowledge gap that needs to be addressed with the individuals that may be newer there and/or just unaware, before someone's warranty is inadvertently voided. This also caused me to have to rearrange my schedule and make a 2nd trip to the Shoals from Russellville during my work hours. I am not upset, but someone else could be if this occured with them..... an ounce of prevention is worth a pound of cure, and you cannot fix a problem, if you are unaware there is one. More

Jamey Vickers was the absolute BEST salesperson! I was a bit of a pain to work with because I am also a bit of a control freak. But he always stayed with me and listened when I told him what I wante I was a bit of a pain to work with because I am also a bit of a control freak. But he always stayed with me and listened when I told him what I wanted. He really worked hard to find me what I wanted and was patient with me while I made a decision. He also made sure to come in on his off day for the vehicle delivery (I was able to get all paperwork done offsite, which was a plus). I wouldn't want to work with ANYONE else! Thanks, Jamey! :) More