Long-Lewis Volkswagen Mitsubishi

I have always been very satisfied with the service at Long-Lewis. Britney has always been helpful and sharing with me all that has been served on my car. Long-Lewis. Britney has always been helpful and sharing with me all that has been served on my car. More

The service advisor at this location was marvelous! !!! The only issue that I had was before I went to this appointment, someone had scheduled me for service in Muscle Shoals, and did not seem to kn !!! The only issue that I had was before I went to this appointment, someone had scheduled me for service in Muscle Shoals, and did not seem to know that me going there could void the warranty on the vehicle. I was unaware of this fact as well until I got to Muscle Shoals, and thankfully the advisor there knew and advised me that I may want to check and go to Florence. This is a knowledge gap that needs to be addressed with the individuals that may be newer there and/or just unaware, before someone's warranty is inadvertently voided. This also caused me to have to rearrange my schedule and make a 2nd trip to the Shoals from Russellville during my work hours. I am not upset, but someone else could be if this occured with them..... an ounce of prevention is worth a pound of cure, and you cannot fix a problem, if you are unaware there is one. More

Jamey Vickers was the absolute BEST salesperson! I was a bit of a pain to work with because I am also a bit of a control freak. But he always stayed with me and listened when I told him what I wante I was a bit of a pain to work with because I am also a bit of a control freak. But he always stayed with me and listened when I told him what I wanted. He really worked hard to find me what I wanted and was patient with me while I made a decision. He also made sure to come in on his off day for the vehicle delivery (I was able to get all paperwork done offsite, which was a plus). I wouldn't want to work with ANYONE else! Thanks, Jamey! :) More