Longo Toyota of Prosper - Service Center

Billy Stewart was amazing at understanding my issue even though it was an off the wall request. He worked with Toyota corporate and myself relentlessly until we got my issue resolved. It was not an engineer though it was an off the wall request. He worked with Toyota corporate and myself relentlessly until we got my issue resolved. It was not an engineering problem and yet Billy still took the time to hear me out and get my 1794 tundra looking brand new. I would recommend Longo Toyota in Prosper Tx just so you can have Billy Stewart as your service manager working on your vehicle. I would 100% recommend them for your next purchase. More

Mr Lawrence Caudillo is high level professional. He is very knowledgeable and very kind person . Always easy when you deal with true professionals! Highly recommended! He is very knowledgeable and very kind person . Always easy when you deal with true professionals! Highly recommended! More

I went in for suspension repair and Lawrence Caudillo helped me all the way thru. He made sure I am well informed with everything going on with my vehicle and conveyed my message over to the tech working helped me all the way thru. He made sure I am well informed with everything going on with my vehicle and conveyed my message over to the tech working on the truck. Lawrence would be my go to person always for any service I need for my truck. More

Hands down the best service advisor I’ve ever worked with! Cameron Knott is a true rock star, professional, knowledgeable, and always goes above and beyond. He’s the reason I keep coming back. Highly re with! Cameron Knott is a true rock star, professional, knowledgeable, and always goes above and beyond. He’s the reason I keep coming back. Highly recommend asking for Cameron if you want top-notch service! More

We have 2 Toyota Vehicles that we have serviced at Longo Toyota and Doug is honest and upfront on any needed repairs. At checkout, he will apply any available service coupons. Toyota and Doug is honest and upfront on any needed repairs. At checkout, he will apply any available service coupons. More

The service department does an excellent job. The vehicle is ready on time. The service advisor Cameron Knott and the mechanics do their very best. Definitely would recommend Longo Toyota. The vehicle is ready on time. The service advisor Cameron Knott and the mechanics do their very best. Definitely would recommend Longo Toyota. More

From sales to service, you will receive nothing but excellent service. Very prompt and answering all questions that may arise rather service or sales.. excellent service. Very prompt and answering all questions that may arise rather service or sales.. More

Lawrence was very attentive and kept me updated on the progress of my vehicle. Provided exceptional customer service!! progress of my vehicle. Provided exceptional customer service!! More

Overall Professional quality work from start to end. My service advisor Lawrence did a great job with communication and explaining everything. My service advisor Lawrence did a great job with communication and explaining everything. More

Excellent service, professional and friendly. Made the whole process smooth, fast, and stress-free. Highly recommend. Made the whole process smooth, fast, and stress-free. Highly recommend. More