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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,396 Reviews

1,396 Reviews of Lorenzo Buick GMC - Service Center

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August 22, 2025

Took my vehicle the day before my appointment to drop off. They found the problem and fixed it right then . I was out within an hour. More

by jeff629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Someone in service department. Don’t remember who
August 21, 2025

Every one was professional and it makes me feel home. My truck was very clean and in perfect condition. More

by Ottomar25
Recommend Dealer
Yes
Aug 21, 2025 -

Lorenzo Buick GMC responded

Thank you for choosing Lorenzo Buick GMC. It's great to hear that our team made your visit comfortable and that your truck met your expectations.

August 19, 2025

I had an excellent experience at Lorenzo Buick GMC. Ivan Sandino, the service manager, was very professional, attentive, and helpful. He explained everything clearly, kept me updated, and made sure my More

by Jorge Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Sandino
Aug 19, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. Our team takes pride in providing attentive and professional service, and it's great to see it reflected in your review. Wishing you all the best on the road ahead!

August 19, 2025

Very fast and great service. Great overall experience. Its ny first experience in the dealership. More

by marceloholcberg
Recommend Dealer
Yes
Employees Worked With
Carlos Valino
Aug 19, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience with Lorenzo Buick GMC. We hope to see you again.

August 18, 2025

Friendly from the moment I drove up. Service was quick and faster than expected. I will definitely make this my go to when I need service for my Buick Envista. More

by CANESGIRL99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Speulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

Maravilloso buen trato en todo los sentidos muy sincero con los clientes y poco tiempo de demora More

by pedrocastillo51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor un 10 para el
Aug 17, 2025 -

Lorenzo Buick GMC responded

Gracias por tus palabras acerca de Lorenzo Buick GMC. Nos alegra que hayas tenido una experiencia conforme a lo esperado. Cuídate mucho.

August 14, 2025

The people are very Profetional The staff and seller are very Profetional , have a good exoerence with the Lorenzo Dealer , thank you. More

by Ude70
Recommend Dealer
Yes
Employees Worked With
5
Aug 14, 2025 -

Lorenzo Buick GMC responded

Thank you for the kind words about our team at Lorenzo Buick GMC. We're happy to hear you had a good experience.

August 13, 2025

Very professional, quick with the job excellent Communication with the client, good environment while waiting for the service to be done. More

by Alain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Lorenzo Buick GMC responded

Thank you for your kind review of Lorenzo Buick GMC. We appreciate your feedback about our communication and environment.

August 11, 2025

He ingresado mi carro a taller, y sin tiempo estimado de cuando estara listo, no hay comunicacion de que pasa, se equivocan muchos , me llamaron el viernes 8 de agostos para decirme que la pieza estaba el v More

by belkismengana85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lara
Aug 12, 2025 -

Lorenzo Buick GMC responded

Hello, We highly value your feedback and would greatly appreciate the chance to discuss your recent experience with our Service Department. This conversation would focus on the quality of customer care and communication you encountered, and the wait time for the part to arrive to complete the repairs of your vehicle. Kindly provide me with your preferred contact information at a time that is best for you. Thank you, Doron Mizrahi General Manager dmizrahi@lorenzobuickgmc.com

August 10, 2025

Great service and on time. Victor Lara was amazing. Appointments were always respected and follow ups provided More

by Javier Pineda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Víctor Lara
1
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