Lorenzo Buick GMC - Service Center

great service great advisor amazing turnaround time got my car back in couple hours and they took care of recall my car back in couple hours and they took care of recall More

My previous rating was for sales and I did mention something about great white sharks roaming the sales floor. While this might still be accurate regarding sales the reverse can be said about SERVICE. something about great white sharks roaming the sales floor. While this might still be accurate regarding sales the reverse can be said about SERVICE. Took my new Buick in so that a new remote start could be installed. First I want to say that Damien from parts is outstanding, top notch customer service. When I arrived at service to get the part I bought from Damien I met Mathew Luetjen early in the morning. Matt took the time to look for the correct tech that could do the work and had my car done way ahead of when I was expecting. He provided excellent service. BTW, his Star Wars decor in his office is pretty cool too! More

Matthew Luetjen was very professional and explained services and details so well. car got ready before the estimated time. Thank you so much. services and details so well. car got ready before the estimated time. Thank you so much. More

This review is not about how they fixed my car because they did a good job I think, my AC is blowing cold and I haven’t noticed the issue I had with the steering. Although it took long to fix, they had me they did a good job I think, my AC is blowing cold and I haven’t noticed the issue I had with the steering. Although it took long to fix, they had me in a nice loaner that I’m now interested in buying 2024 GMC SIERRA 1500. My complaint is that after getting my car back I found scratches on my hood. Haven’t talked to anyone directly about this as of yet but the issue still exists. Had it not been for this, I could give 5⭐️ More

The work was done fast, and they were very ponctual. The cleaned the car. It was a very good service. The cleaned the car. It was a very good service. More

Nice smile good helper friendly know what he talking about friend place is clean thanks about friend place is clean thanks More

It was an excellent service, very professional. The waiting area at the dealer is very comfortable, the staff is friendly. The waiting area at the dealer is very comfortable, the staff is friendly. More

Today services with Matthew help was a great great experience at Lorenzo Buick. Thank you experience at Lorenzo Buick. Thank you More

Came for my first service. Service by Mathew was great, he was very clear on needs and schedule. Service by Mathew was great, he was very clear on needs and schedule. More