Lorenzo Buick GMC - Service Center

Muy buena atención por parte de Mathew en el dealer y con el tiempo de espera logico el tiempo de espera logico More

The service was great! I recommend the advisor who helped me he was helpful and updated me at all times! I recommend the advisor who helped me he was helpful and updated me at all times! More

Hello I got to the dealer for service and a nice gentleman Matthew give me a nice treatment for all the information I was looking for. This a second tie I m hear and I’m very Happy… gentleman Matthew give me a nice treatment for all the information I was looking for. This a second tie I m hear and I’m very Happy… More

Buen trato y muy profesinal en su trabajo un servicio catalogado de exelencia será recomendado por mi. Gracias catalogado de exelencia será recomendado por mi. Gracias More

Excellent attention, the excellent saleswoman Milka explained the entire car to me perfectly. She clarified all my doubts with great professionalism. I recommend her 100%. explained the entire car to me perfectly. She clarified all my doubts with great professionalism. I recommend her 100%. More

I would like to express my utmost appreciation for the exceptional service I received from Adam Lopez at your dealership. Navigating the world of electric vehicles (EVs) can be daunting, especially for so exceptional service I received from Adam Lopez at your dealership. Navigating the world of electric vehicles (EVs) can be daunting, especially for someone new to it, but Adam's expertise and customer service skills made the experience seamless and enjoyable. *Adam's Exceptional Customer Service Adam's assistance on three separate occasions truly showcased his exceptional customer service skills. His professionalism and knowledge shone through as he aided me with the new HUMMER EV SUV technical challenges--from the technician, demonstrating an impressive understanding of the vehicle and its features. His ability to handle the my issues related to this EV was truly remarkable. *Addressing Technical Issues and Going the Extra Mile Despite the inevitable growing pains associated with a new vehicle, Adam displayed a calm and prioritized approach in addressing the technical issues my EV encountered. His efforts in arranging transportation to and from my job site, as well as his coordination with the dealership team after my windshield cracked, did not go unnoticed. He went above and beyond by placing my EV higher on the priority list, recognizing the importance of exceptional customer service. *Continual Communication and Confidence in Service Department Adam's continual notifications and updates regarding the vehicle were incredibly well-received, providing reassurance during the process. His comprehensive understanding of the entire functionality of Lorenzo Buick GMC Service Department made me feel at ease and confident in the services provided. *Contributing to a Better Dealership Individuals like Adam contribute significantly to making Lorenzo Buick GMC a better dealership overall. His dedication to ensuring customer satisfaction and his expertise in navigating the EV world make him an invaluable asset to your team. If you want someone to know, he is the person. If you are considering someone to promote, he is the person. Thank you once again for the exceptional service, and please extend my gratitude to Adam for his outstanding support. Kindest Regards, Darshae More

Muy buen trato en ese lugar por parte de la persona k nos atendió directamente ,Milka nos atendió directamente ,Milka More

Always have a great experience with Matthew. Very knowledgeable. Definitely will return and I trust him with my vehicle Very knowledgeable. Definitely will return and I trust him with my vehicle More

Service department was great. Matthew helped me get in and out in under an hour. Matthew helped me get in and out in under an hour. More

I must admit that my interaction with the Service Department at Lorenzo GMC has been excellent. The Assistant Service Manager with whom I've been dealing with, Bianco Cruz, is not only very knowledge Department at Lorenzo GMC has been excellent. The Assistant Service Manager with whom I've been dealing with, Bianco Cruz, is not only very knowledgeable, but he has been extraordinarily responsive to my calls and my questions/requests. Even when he does not have an answer for me right away, he usually gets back to me with the answer in short order. He is the primary reason I plan to return to Lorenzo GMC for all of my GMC Sierra needs. More