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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
901 Reviews

901 Reviews of Lou Bachrodt Chevrolet - Service Center

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April 30, 2021

Sales department was outstanding, great service. Took my car in for a oil change ( rude no direction ) I ask does it need a oil change ( answer I don’t know) not what I wanted to hear . Ask if my car was do More

by MISURACAROBERT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Elan Ohana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Fares, BRIAN MAUGHN
May 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for bringing this to our attention! We are very sorry our service department did not treat you with respect. We have spoken to the employee and this will not happen again.We appreciate you and your business!

April 29, 2021

Direct service , very Efficient and courteous informative as to the type of service being provided and necessary at the current time being requested and available More

by Clifton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Clifton, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

April 29, 2021

Excellent, wasn’t a long wait. Will come back again. Friendly staff and service. I don’t have any complaints and the guy that helped with the service was nice too. More

by KISSYBEAR187722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center- Coconut Creek and we are happy you had such a good experience with our team! Once again thank you for your business and for taking the time to review us on DealerRater.

April 29, 2021

Matt always makes sure things are taken care of. Top notch service. I live next to pompano but drive here. See you in 6000 miles. More

by DANNYBUDWEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Shaheen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LEOR ZVI
Apr 29, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hey Danny, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Mazda - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is leading our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

April 29, 2021

Service Advisor Chris Potter always goes the extra mile when it comes to customer service and satisfaction. I drive the extra miles and time to get that service from Chris. He should be commended for his More

by MONTEVEGAS19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Apr 29, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jason, Yes, you are right Chris IS the best and we are very fortunate to have him on our team!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience! Once again thank you for your business and for taking the time to review us on DealerRater!!.

April 29, 2021

Dealership is always neat and clean. Service is sometimes slow. Car wash at the end of service is always a pleasure. Your service people are always nice. Camilo is always a pleasure. More

by vallartabob1
Friendliness
Recommend Dealer
Yes
Employees Worked With
Camilo O'Campo
Apr 30, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Camilo, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

April 28, 2021

great customer service by mr potter, service was done timely and very professional . scheduling my service has never been so easy and I am very pleased. More

by bocafloorsusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Apr 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

April 27, 2021

Always professional and reasonably priced. I have been a customer for 20 years and purchased three new cars in that time. Service is important to me and Lou Backrodt delivers good service. More

by dave_hawes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Ramasire
Apr 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Dave, Wow, 20 years!! Thank you so very much for your business! We certainly appreciate your business!Also, thank you for taking the time out of your day to review us on DealerRater! Please note that if there is anything we can do to help with your Chevrolet driving experience in the future, we are all here for you! Thanks again for everything! Have a great day and please be safe out there

April 27, 2021

Super professional fast and clean. Will come back for all of my future services and vehicles. Easy process to set up the appointment. My truck was ready before the promised time. WOW More

by VIDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Levy, Justin Wheatley, Chris Potter
Apr 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Vidale, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience !!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

April 27, 2021

Never disappoints, this is why I continue to service my Tahoe at this dealership. Thank you so much for your help and customer service. Appreciated. More

by DESTRELLA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo O'Campo
Apr 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your recent service experience at Lou Bachrodt Chevrolet Service Center. We strive to provide an exceptional experience for all of our customers. We are happy to hear your visit with us met your expectations. We truly appreciate your business and for sharing your thoughts with us and GM. Please note that if there is anything we can do to help with your Chevrolet driving experience in the future, we are all here for you! Thanks again for everything! Have a great day and please be safe out there

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