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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
901 Reviews

901 Reviews of Lou Bachrodt Chevrolet - Service Center

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April 27, 2021

They leave a nail in my tire, after they said the car is fixed I’m experiencing the same problem that made me take the car to the service department More

by donreggie77
Recommend Dealer
No
Employees Worked With
Camilo O'Campo
Apr 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Don, Sorry to hear this! Was the nail in your tire the original problem? Please come back to our service center and we will gladly fix this for you!

April 27, 2021

Had a very good experience with Sam. The truck was serviced and returned quickly. I wish you were closer to my home. I’m stuck with Auto Nation in Pines. More

by JoseO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jose, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center- Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

April 27, 2021

Everyone in the Mazda service area was extremely friendly and helpful. The car was serviced in a short amount of time. Also appreciate the free wash! More

by VATRAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln Joseph
Apr 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Vatral, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Mazda - Coconut Creek and we are happy you had such a good experience! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

February 26, 2021

Had an issue that was not repaired correctly at a different dealer. Went in and spoke with Ed Mendez. He took the time to listen and understand my concerns. I left my car that morning and it was read More

by bofusric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mendez
February 26, 2021

I am on my 3rd Bachrodt Mazda, my granddaughter loves her Mazda 5. Ken Vigo, our salesperson, is the most knowledgeable Mazda man ever. Their service department makes oil changes fast and easy with appoint More

by Marykewing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Vigo, Judy Perry, Lincoln in service
Apr 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Mary, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Mazda - Coconut Creek and we are happy you had such a good experience with Ken Vigo, we are very happy he is on our team, he is the best!!!! Wow, 3 Mazda's purchased with us! We appreciate you and your business and thank you very much for taking the time out of your day to review us on Dealer Rater! Please stay safe out there!!!

January 21, 2021

I always get excellent service from the dealership, whether it is leasing a care or bringing it in for service. They are always very accommodating. More

by fredshar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
January 14, 2021

Excellent experience every time i go there!Staff is Excellent experience every time i go there! Staff is courtesy, quotes are almost to the dollar. Work is superb My car comes out cleaner then it wen More

by dukesdad1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
December 09, 2020

In Coconut Creek, this is The worst service department ever! They NEVER call you back. They can’t fix anything right the first time. Don’t bother making an appointment because even a simple oil change More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All of them
November 23, 2020

The Lou Bachrodt service dept has been extremely professionai , very quick and with no hassles on taking care of my 2020 Camaro LT1 warranty work thank you More

by ford.john71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
August 12, 2020

Fast and efficient while making my appointment. Very sweet. Everytime I call the service department is helpful always. They are very caring too and good. More

by Maria
Recommend Dealer
Yes
Employees Worked With
Dominique