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Lou Fusz Kia of Moline
Moline, IL
5 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5 reviews
May 23, 2025
I have the platinum coverage on my Telluride , covers cracked windshield, rock chip. Today I took my car in to have the windshield fix due to a small rock chip, when they told me my car is good to go the cracked windshield, rock chip. Today I took my car in to have the windshield fix due to a small rock chip, when they told me my car is good to go they took me back to the service area and said we have a big problem our guys cracked your windshield and I said well ya all need to fix it. The manager talked to my husband and said they will not cover the cracked windshield the employees did. I will never do business with Lou Fusz Kia moline. When you get the platinum coverage packages BEWARE!!!! More
by Shannon P
Employees Worked With
Tony
May 23, 2025
I took my Telluride to the dealership for a small rock chip and when the employee called my name said your car is good to go, walked back to the service area and he said well I have some bad news the empl chip and when the employee called my name said your car is good to go, walked back to the service area and he said well I have some bad news the employee cracked your windshield and due to the long crack they won’t cover it even though I have a platinum coverage package. Was told there is nothing they can do. My husband called and talked to the manager Mr Wise and he told my husband we would have to pay for it. Very disappointed in the service I have received the last couple of times I have been there. I took pictures of the cracked windshield they did and the small crack they did not even touch I am more than welcome to send you pictures of the windshield. I will not be doing anymore business with Lou Fusz Kia of moline. Beware of the platinum coverage package.waste of money!!!!! Not a happy customer at all. More
by Shannon P
Employees Worked With
Tony
November 05, 2024
I brought my family to Courtesy Kia a couple of years ago and purchased two vehicles from their lot and later ordered a third; while replacing our Fords. We sat down with a salesman named John Bush and he ha and purchased two vehicles from their lot and later ordered a third; while replacing our Fords. We sat down with a salesman named John Bush and he has become the icon of terrific quality and trust. The process was immense with three people eyeballing him, asking questions, wanting demonstrations, and very vocal about what we wanted and needed. But John never faltered and answered every question we tossed him and made sure the paperwork was finalized for both us (our family) and the front office. After the purchases for my wife and daughter, I decided to go back the following year for myself and would not dare go anywhere else; except straight to John’s desk. Each time, John went over everything and discussed options, taking me back to see a model that had just come in that was being prepared for another customer that helped me decide for sure! What makes a salesperson great is what John is; by listening very carefully to what our daughter was saying about her excitement for her new Niro. John has extensive knowledge about vehicles and pointed out the family friendliness points of the Sportage to my wife. He was so transparent about his desire to really help us acquire the vehicles we really wanted with full honesty. Patient, empathetic, and remaining in touch to ensure we were satisfied with the vehicles, he helped make such a positive decision to buy! We were very honored to have found a salesperson who was not looking for a quick sale but a happy family when we drove away from the lot! Such wealth of knowledge, kindness, patience, and a desire to make the customer happy is why John Bush will always be the Salesman of the Year to us and for our next vehicles to come! Often imitated but shall never be duplicated in any way! Lou Fusz will only benefit substantially with the expertise and corporate knowledge of John Bush! More
by jmp3
Employees Worked With
John Bush
July 30, 2024
Bought new 2024 Kia Soul GT in Feb 2024. Applied for $500.00 Military discount have not received yet and its July 30, 2024. Tried to call dealership several times left e mail. also voice Applied for $500.00 Military discount have not received yet and its July 30, 2024. Tried to call dealership several times left e mail. also voice message no responce. Last. car I buy from Lou Fusz of Moline. Bought 3 Kia Souls from them and this is hou you are treated. SUCKS More
by XL883c7
Employees Worked With
John Busch
