Lou Sobh Honda

Our experience from the purchase of our Passport through the first service recently performed has been excellent. the first service recently performed has been excellent. More

I had an excellent experience at Lou Sobh Honda and couldn’t be happier with my 2026 Honda Civic Hybrid purchase. From the moment I walked in, my sales rep J.W. Whitaker was professional, attentive, an couldn’t be happier with my 2026 Honda Civic Hybrid purchase. From the moment I walked in, my sales rep J.W. Whitaker was professional, attentive, and genuinely focused on understanding what I was looking for in a vehicle. He took the time to listen, answered all my questions thoroughly, and never made me feel rushed or pressured. What stood out most was how fair and transparent the price negotiation process was. I felt respected throughout the conversation, and it was clear that J.W. and his manager were committed to making the deal work in a way that was equitable for both sides. There was none of the typical back-and-forth you sometimes dread, just honest, responsive dialogue. In fact, everyone I interacted with was warm, knowledgeable, and truly cared about making the experience smooth and positive. It’s rare to find a dealership that combines customer service, professionalism, and integrity so seamlessly. I highly recommend Lou Sobh Honda to anyone in the market for a new vehicle. They’ve earned my trust and future business. More

Excellent service, in and out quickly, communicated well, coffee available while I waited, car was in great hands! coffee available while I waited, car was in great hands! More

Lou Sobh Honda was amazing. Everyone treated us well and cared about our needs. We took our time choosing the right vehicle for us and they were patient as we went through our p Everyone treated us well and cared about our needs. We took our time choosing the right vehicle for us and they were patient as we went through our process. This is the second time we’ve bought a Pilot from them and would definitely do so again if the need arises. More

Very easy to book an appointment at the time that worked for me. We always leave the vehicle there and wait for a call back. Very quick turnaround and friendly service.. for me. We always leave the vehicle there and wait for a call back. Very quick turnaround and friendly service.. More

We had a great experience with Shelby and the Lou Sobh Honda team. We were quoted a price, and they stuck by it. They got the minor touch up done, and we picked up the vehicle with no issues/problems. Honda team. We were quoted a price, and they stuck by it. They got the minor touch up done, and we picked up the vehicle with no issues/problems. More

Lou Sobh Honda has an exceptional team. Ted was so amazing in helping us find the perfect CRV for us. He didn't rush or push us to make a decision. He truly listened. I would recommend Ted was so amazing in helping us find the perfect CRV for us. He didn't rush or push us to make a decision. He truly listened. I would recommend him to anyone looking to purchase a Honda!! James also did a great job. He helped us pick out the best financing and extended warranty. However, there was one exception to our experience. That was Jim. I'm not sure what his position is with the dealership, but I think he needs to work on his people skills. I felt like he was talking down to us and maybe even thought we were ignorant. I'll just say a contract is not a contract until it's signed. Although the service department was not directly involved in our purchase, I'd like to say that Heather is top notch!! More

I was provided a new battery for my Civic without issue. The service advisor was knowledgeable and very understanding of my situation. The service advisor was knowledgeable and very understanding of my situation. More