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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,373 Reviews

4,373 Reviews of Lou Sobh Honda - Service Center

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October 05, 2025

Truly exceptional service department… Always taken care of you are in great hands with their service department.. More

by james d
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Leake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aquila Ukama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laith Younis
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2025

Lou Sobh Honda has shown excellent customer service in both the purchase and the maintenance of our Honda CR-V. Kudos to Ryan for showing care and compassion during our interactions. More

by Steve Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2025

I always leave here satisfied with my visit, quick appointments, not weeks away, in and out usually in less than an hour, and my service advisor John Goode was great work with. I love this place. More

by joecdeere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Goode
October 04, 2025

Ryan in service is exceptional. Takes great care of me every time. I would highly recommend Lou Sobh Honda service. More

by Craig Tepker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2025

Everything was good I was well satisfied with the service I received, Ryan was excellent. More

by Rhalik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2025

I trust they will do a great job on my car and what it needs More

by Dima Jomaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2025

I always have excellent service. Every interaction either on the telephone or in person has been wonderful! I asked Rashad Khan ton of questions but everything is answered. I am very More

by tomashabte2000
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashed Khan
Oct 03, 2025 -

Lou Sobh Honda responded

Thank you so much for your kind words! We’re delighted to hear that every interaction, whether over the phone or in person, has been a great experience. Rashad will be so happy to know his patience and thoroughness made a positive impression. We truly appreciate your continued trust and are grateful to have you as part of our Honda family!

October 02, 2025

We have been dealing with Lou Sobh Honda for many years. Their service department is one of the best. Never had a problem with a service. Usually very prompt and if it’s going take longer they let you kn More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin C
Oct 03, 2025 -

Lou Sobh Honda responded

Thank you for your continued loyalty over the years! We truly appreciate your trust in Lou Sobh Honda. It’s wonderful to hear that our service team has consistently met your expectations and kept you informed every step of the way. We’re proud to have you as part of our Honda family and look forward to serving you for many more years to come!

October 02, 2025

Exceptional service with professional response to tackle the problem in securing customer’ confidence in the work they put in. Also, our rep who took care of us helped us out with clear explanation of the More

by no26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin
Oct 03, 2025 -

Lou Sobh Honda responded

Thank you so much for sharing your wonderful experience. We're thrilled to hear that Talin and our team provided exceptional service and clear communication throughout the process. It’s great to know we were able to help you feel confident and safe while getting you back on the road quickly. We truly appreciate your kind words and the opportunity to assist, and we’ll be sure to share your thanks with Talin.

October 02, 2025

Went for oil change and tire rotation. Got status link which never updated the status. Multi point inspection was not shared. Took more than 2.30 hours. Complimentary wash was not cleaning More

by Rajendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Lou Sobh Honda responded

We are so sorry for falling short of your expectations at your most recent visit. We would love to gather more information so we can fine tune this particular visit with our technician, advisor and valet.  Would you please reach out to us so we can further assist you in making this right?

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