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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,322 Reviews

4,322 Reviews of Lou Sobh Honda - Service Center

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August 12, 2025

The service was great at Lou Sobh, Laith has great knowledge & helped me find all the issues that my car has & recommended me with all possible fixes. More

by zeesshuali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Lou Sobh Honda responded

Thanks for the kind words! We're glad Laith was able to help you out and provide the support you needed. We'll be sure to pass along your feedback!

August 08, 2025

We got proper explanation on the misfiring of the cylinders and if the dash lights up again with all the error messages, we will need to bring it back. More

by vijayvoota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Lou Sobh Honda responded

Thank you! We're glad the team explained the cylinder misfire clearly. If the dash lights up again, please bring the vehicle back so we can take another look.

August 08, 2025

Service team is top notch in knowledge and expertise. Lou Sobh Honda is a busy place for good reason, because they are the best in what they do. More

by swikle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We're proud of our service team's expertise and truly appreciate your trust in Lou Sobh Honda. We’re grateful to have you as part of our community!

August 07, 2025

Overall has been good but this time they told me I needed rear brakes and that would fix the problem. It did not. Then they said for another $1500 we can really fix it. I declined the additional service and More

by jlis0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rashed Khan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Lou Sobh Honda responded

We're sorry to hear this visit didn’t meet your expectations. We understand how frustrating that experience must have been. Please feel free to reach out to our service manager, Harald Hagen, so we can look into this further and work toward a resolution. Harald Hagen: 678-679-7283

August 07, 2025

Great customer service, dropping the car was so easy and the car service was compeled before scheduled. More

by artgzz72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Lou Sobh Honda responded

Thank you! We're glad to hear the drop-off was easy and that your service was completed ahead of schedule. We appreciate your kind words!

August 06, 2025

David, Talin, and Heather are top notch and go above and beyond to provide excellent customer service. Their expertise is so valuable to me as a customer. They are the best in the business and I am grateful More

by agpaucar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin
Aug 06, 2025 -

Lou Sobh Honda responded

Thank you for the incredible feedback! We’re so glad to hear that David, Talin, and Heather have consistently gone above and beyond for you. Your appreciation means a lot to our team, and we’re proud to have such knowledgeable and dedicated professionals representing Lou Sobh. We're grateful for your trust and look forward to serving you again!

August 06, 2025

Excellent customer service. Appreciate the transparency with service tasks and consultation. I would recommend Lou Sobh Honda to friends and family. More

by SOYAL Momin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin Coaster - Five + stars
Aug 06, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We're glad you had a great experience and appreciate your recommendation!

August 06, 2025

Excellent customer service, professional advise, short waiting time period, and very competitive prices. Truly recommend this dealer. More

by Jose Oviedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Talin
Aug 06, 2025 -

Lou Sobh Honda responded

Thank you for your thoughtful review! We're thrilled to hear you enjoyed our excellent customer service, professional advice, quick turnaround time, and competitive pricing. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!

August 06, 2025

Barry was efficient and professional. Set expectations properly and delivered on all items as discussed. More

by A Glassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Leake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Lou Sobh Honda responded

Thank you for the feedback! We're glad to hear Barry provided efficient, professional service and followed through on everything. We'll be sure to pass this along to him!

August 05, 2025

got me right in and fixed my issue right away with a short wait. Stephanie is very knowledgeable More

by dougjanicejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Lou Sobh Honda responded

Thank you for the great feedback! We're glad Stephanie was able to take care of you quickly and efficiently. We'll be sure to pass along your kind words!