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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,327 Reviews

4,327 Reviews of Lou Sobh Honda - Service Center

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July 24, 2025

Lou Soph Honda is a Excellant Honda Dealership in fact I would say the best car dealership I have every used and I am a old man. From the time you arrive to the time you leave whether it be service, sales o More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin Coester in the service dept is 5 star!
Jul 24, 2025 -

Lou Sobh Honda responded

Thank you so much for the kind review! We’re honored to have earned your trust and truly appreciate your continued support—it means a lot!

July 23, 2025

Excellent and timely service, as usual. I came in as a walk in and they were able to get my car fixed in an hour. More

by KBAGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Lou Sobh Honda responded

Thank you! We're happy to hear you received excellent and timely service. Glad we could get you back on the road so quickly!

July 23, 2025

They are very helpful, everytime I go in. . Our family has bought several cars here. More

by KATHY_JOLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Lou Sobh Honda responded

Thank you, Kathy! We truly appreciate your continued support and are always happy to help you and your family!

July 23, 2025

My husband brought the car in for service. All I know is that he raved about Aquila Ukama and Lou Sobh Honda. Sorry that I don't know more except::good job! More

by msmall0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Ukama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Lou Sobh Honda responded

Thank you so much! We’re thrilled to hear your husband had a great experience with Aquila and the team — we’ll make sure to pass along the praise!

July 22, 2025

They’re always great on every visit. Customer service is friendly, positive, and fast. And Communication is great More

by BKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lou Sobh Honda responded

Thank you so much! We're thrilled to hear you consistently have a great experience with us. Friendly service and clear communication are what we strive for every time!

July 22, 2025

I get very frustrated with the barrage of emails I receive wanting to buy back my vehicle. Jimmy Harris, makes them somewhat bearable however because he has always taken excellent care of my vehicle. More

by Mmcall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lou Sobh Honda responded

Thank you for your honest feedback. We understand how the emails can be frustrating and appreciate your patience. We're glad Jimmy has consistently provided excellent care—that means a lot to us!

July 22, 2025

Laith is always wonderful to work with. Top notch. Exceptional customer service. Great communication as well. More

by shann6877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lou Sobh Honda responded

Thank you so much! We're lucky to have Laith on our team—he’ll be thrilled to hear your kind words. Exceptional service and communication are what we aim for every time!

July 22, 2025

Faith was cordial and professional. I especially appreciate how he kept me informed about time estimates and costs. More

by john.c.steinmetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Younis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Lou Sobh Honda responded

Thank you for the great feedback! We're glad Laith made your experience smooth and transparent. Keeping our customers informed is a top priority—we appreciate you noticing!

July 22, 2025

Service agent was great. Very speedy, got in and out in less than an hour. Too expensive More

by GBRUMBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Lou Sobh Honda responded

Thanks for the feedback! We're glad you had a great experience with our service agent. We appreciate your input on pricing and will keep it in mind.

July 21, 2025

Great service! Barry was super friendly and great at explaining to me the service I had done and answered my questions about future services. More

by d.applbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Leake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Lou Sobh Honda responded

Thank you for the great feedback! We're glad Barry made your visit a positive one and took the time to answer your questions. We appreciate you choosing us!

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