Back

Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,174 Reviews

4,174 Reviews of Lou Sobh Honda - Service Center

Sort by
September 06, 2024

A part had to be ordered and it arrived the next morning and my repair was done that day. Ryan told me it would take about an hour and all was done in 45 minutes or less. More

by trjrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Lou Sobh Honda responded

Wow! We love fast service and we know that you do to. Your time is very important to us and we appreciate that you noticed and posted a review. We will be sure to pass the compliment along to Ryan and the team. We look forward to serving you again in the future.

September 06, 2024

Excellent customer service. He is why we keep coming back for so many years. Thank you Jimmy! More

by dtibbetts123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Lou Sobh Honda responded

Thanks for being such a loyal customer!!! We will pass the compliment along to Jimmy and the team. We appreciate you!

September 06, 2024

My car was evaluated and fixed in a timely manner where the Associate Heather kept me informed along the way. More

by RMZ121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Lou Sobh Honda responded

Thanks for noticing! We try really hard to provide the best communication. We will pass the compliment along to Heather and the team. See you next time!

September 05, 2024

I brought my car in for an oil change, and the service gentleman was very polite and respectful, and the oil change was done in a reasonable amount of time.I’m More

by hoenigkathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

September 05, 2024

John was fantastic and courteous. Such a great experience from the Lou Sobh team, fast and friendly! More

by NewHonda1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Nov 04, 2024 -

Lou Sobh Honda responded

We will definitely pass the compliment along to John. We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

September 05, 2024

After a recent move to the area we chose Lou Sobh for maintenance visits for our two cars. Both times the service was easy to schedule, efficient and professionally handled. Jimmy provided sound reco More

by win.strickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Lou Sobh Honda responded

Thank you so much for the review and noticing that we really do try to provide an exceptional customer experience. We appreciate your business and look forward to serving you again in the future!

September 05, 2024

The dealership shop manager was amazing. I will be back to Lou Sobh Honda next time. More

by Solomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Haagen & Rashed
Sep 09, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

September 05, 2024

Great purchase experience and up front cost. I love the transparency and easy of decision making. More

by mengzhao.gsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Lou Sobh Honda responded

Thank you for taking the time to leave this review! We really appreciate your business and welcome you to the Lou Sobh Honda family!

September 05, 2024

Rashed khan my service advisor has been very helpful with follow-ups and customer service has been really great More

by vkdreddy1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
Nov 04, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

September 05, 2024

Recognizing that perfection is unattainable for any individual, including service writers, I have awarded Jimmy a 4-star rating. I have found Jimmy to be honest in his interactions with me, and I have More

by JEFFPOPE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talin Coester
Nov 01, 2024 -

Lou Sobh Honda responded

Thanks for your loyalty! We will be sure to pass the review and compliment along to Jimmy. We appreciate your review and will see you next time in service.

...
61
...