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Lou Sobh Kia of Newnan - Service Center

Newnan, GA

4.8
70 Reviews

70 Reviews of Lou Sobh Kia of Newnan - Service Center

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April 22, 2025

Much too WOKE for me. When I asked the manager if the very nice woman at reception was his employee and was he her boss. His answer was we don’t use words around here like More

by Renee McCoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tameka Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Lou Sobh Kia of Newnan responded

Thank you for sharing your feedback. At our dealership, we strive to create a welcoming and respectful environment for everyone, both our team and our guests. When our manager responded, the intention was to reflect our commitment to a collaborative and inclusive workplace, where every employee is valued and treated with respect. We understand that different people may have different expectations around language and culture, and we’re always open to respectful conversations. We appreciate you taking the time to visit us, and we’re sorry to hear that your experience didn’t meet your expectations. If there’s anything we can do to assist you further, please don’t hesitate to reach out.

April 21, 2025

Professional, clean facilities, courteous, prompt, and making a necessary time actually enjoyable. Great staff and service More

by cora.sharp
Recommend Dealer
Yes
Employees Worked With
Tameka Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tameka Jones
Apr 21, 2025 -

Lou Sobh Kia of Newnan responded

Oftentimes, having your vehicle services can be a daunting task. Our facility is designed to make our customers comfortable and relaxed. Mission accomplished!

April 21, 2025

I took my EV6 in for service and repair . I had encountered an issue . I called the service department and spoke with the service manager . He took the time to walk me through what had gon More

by rachelkred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Director - unable to spell his name properly.
Apr 21, 2025 -

Lou Sobh Kia of Newnan responded

Thank you for giving us the opportunity to make things right. Nikomis, service manager, has been with us a short while and is an amazing addition to our team.

April 21, 2025

Great staff & service. I accidentally scheduled at the wrong location, but they got me right in with little wait time. More

by klhall328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lou Sobh Kia of Newnan responded

We are glad that we were able to get in to service your vehicle. Thank you for the opportunity.

April 20, 2025

Excellent service and good attention, highly friendly staff and very attentive, the waiting room very comfortable More

by OVILLALOBOSGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander kelly
Apr 21, 2025 -

Lou Sobh Kia of Newnan responded

Thanks for visiting our facility. We appreciate your kind words.

April 20, 2025

Great customer care and service I will be returning. Everyone is very helpful and the waiting area is really nice. Thank you! More

by LRN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tameka Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lou Sobh Kia of Newnan responded

Thank you for your kind words. We are glad you had a great time and we look forward to having you again.

April 19, 2025

I loved my experience everyone was so friendly and service was fast and coffee is awesome More

by vickicowan62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tameka Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lou Sobh Kia of Newnan responded

I would have to agree with you, the coffee is AWESOME!

April 19, 2025

Easy to setup the appointment when needed. Nice facility. Only site car wash. Service associate was very knowledgeable. More

by pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tameka Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Lou Sobh Kia of Newnan responded

We are pleased you had a great experience. Thank you for your kind words.

April 18, 2025

The staff was very experienced and professional. They took great care of my vehicle and even went the extra distance by making sure every thing was ok and answered all my concerns. I Highly recommen More

by maazjaved882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tameka Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Lou Sobh Kia of Newnan responded

Thank you so much for sharing your experience. We are delighted that you were treated well by our staff and all of your questions were answered. We take pride in serving our customers.

April 16, 2025

This dealership is a very new clean business. The employees at the service department were very nice and informative about what my car needs. More

by SGH1K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulianna Villagomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tameka Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Lou Sobh Kia of Newnan responded

We are glad that we met your expectations and that our dealership was very nice. Thank you for allowing us to serve you and your vehicle needs.

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