Lou Sobh Kia - Service Center

Fast, Efficient & Friendly! Brought my Kia Soul in for an oil change; was greeted right away and my car promptly taken for service. Was done when expected, I thoroughly enjoyed Brought my Kia Soul in for an oil change; was greeted right away and my car promptly taken for service. Was done when expected, I thoroughly enjoyed my experience and definitely will be back! More

Tiago I should awesome! My experience was quick and great! Tiago is friendly and helpful. It was actually the quickest i was in and out of there for Ann oil change and tire r My experience was quick and great! Tiago is friendly and helpful. It was actually the quickest i was in and out of there for Ann oil change and tire rotation. More

Oil change and 55,000 mile check I've been very pleased with my service every time I've brought my car in with the one exception when the technician didn't tighten my lug nuts on the I've been very pleased with my service every time I've brought my car in with the one exception when the technician didn't tighten my lug nuts on the tires. But when you were notified you immediately responded and I also believe dismissed that technician. Your waiting area is also very customer friendly. More

Sorento service Took a bit longer than anticipated, but not an unreasonable amount of time. Nida was very friendly, and informed me of a coupon available that saved a Took a bit longer than anticipated, but not an unreasonable amount of time. Nida was very friendly, and informed me of a coupon available that saved addn’l charge on tire rotation. More

Great experience. Dropped car off for service. All service done in allotted time. They added a coupon I didn’t even ask them to to reduce the price. Dropped car off for service. All service done in allotted time. They added a coupon I didn’t even ask them to to reduce the price. More

Service On time and acceptable rate for job completed. Courteous personnel. Will use them again for my next service. Requested some help on Bluetooth with cel On time and acceptable rate for job completed. Courteous personnel. Will use them again for my next service. Requested some help on Bluetooth with cell and they responded quickly to help me. More

Hybrid Kia service Love this dealership. I arrived and the technician was out to meet me before I got out of the car. He asked if he could help me and I said I had an Love this dealership. I arrived and the technician was out to meet me before I got out of the car. He asked if he could help me and I said I had an appointment for oil change. Also there was another technician writing down all the information such as the mileage etc. very nice. The technician that met me while I was getting out of the car asked me to come in and he showed where the waiting room was, showed where the coffe and snacks were and the restroom as I was staying until my car was readymy appointment was at 10 and I was pulling out around 10:30 with a clean car. They also washed my car. I did ask if they could look at the front end of my car as I somehow scrubbed the front end and the technician looked at it and fixed the problem without an extra fee. If I had been at the dealership in Kennesaw they would have charged a fee just to look and fix. That’s why I don’t go there anymore, I guess that’s why they were brought out by another Kia dealer. The Kia dealership in Cumming is the best with awesome customer service and inside was spotless. I would recommend everyone to come here for service or to buy a vehicle. I also love the coupons. It helps my budget More

BOTH FOR THE SOBH AND THE OPTIMA Since my Wife and I purchased our vehicles back in 2015 we both have always been very satisfied with the Service department. They have always been co Since my Wife and I purchased our vehicles back in 2015 we both have always been very satisfied with the Service department. They have always been courteous and responsive to our needs and I have never had a bad experience with the folks in the Maintenance department. More

First Oil Change We brought our new Sorento in for it's first oil change and tire rotation. Working with David is always a pleasure. He remembers your name and liste We brought our new Sorento in for it's first oil change and tire rotation. Working with David is always a pleasure. He remembers your name and listens to any questions or concerns we have. They get you in and on your way as quickly as possible. More

6 months checkup I scheduled an appointment for my 6 months checkup. The recommended service was performed along with one recall item handled, all in the time expecte I scheduled an appointment for my 6 months checkup. The recommended service was performed along with one recall item handled, all in the time expected. Employees were professional and friendly. More