"Great vehicle and great service"
- Alicia E
I purchased a 2011 BMW 328i a year ago. So far no problems, except for some springs that were covered under warranty by BMW. I love my car, and I highly recommend this dealership. I also purchased my first vehicle here in 2006 to build my credit. The 2000 cavalier was also an excellent vehicle. I built up my credit, and I am now the proud owner of a BMW. Great customer service and honestly sold, reliable vehicles. I trust these guys over traditional dealers. I have also purchased vehicles from traditional dealers, who sold me botched cars that were money pits. These guys are great!
- Totally Disrespected
I contacted Low Book Sales in Las Vegas and was given a appointment for 5/17/2016 12pm. Upon arrival I was greeted by the receptionist and waited for a sales person. We went to the sales person's office and I was asked for my drivers license and I handed the license to him in his hand. When he returned it to me he threw it to me on the desk. I then advised him that it is polite to hand it back to me in my hand. He then left the room and a different salesman came back. This salesman was very rude to me and was telling me that my credit score could be higher and proceeded to go over every thing that was on my credit record and I advised him that one thing that was showing was incorrect and he then told me that he refuse to help me because I was arguing with him and he proceeded to walk out of the office. As he approached the first salesman he quoted " I got her" and they started laughing. My credit score was 597. .
"Your better off Sleeping in Bearskat "
Lindon sold us a BMW and when we brought it to pick up tires I told the service manager a engine light was on. He asked me if it was a blue one I said I don't know because I am colorblind. He then just told me it was low on washer fluid and didn't bother to check it. After a week and a half more engine lights went on so we took it to Bmw and thy gave us a bill for $6500. We asked low book about it and they said they would check it, then said nothing was wrong. We took it to another shop and the found the same problems as Bmw. We were past the one week policy from low book but only because he didn't check the light just sent me away. So they wouldn't do anything for us. They lied, and were unprofessional. If it weren't for my wife I would be very inappropriate toward these guys. Don't even thumb your nose in their direction.