Read Reviews Low Book Sales

Low Book Sales

Low Book Sales

3371 South State
Salt Lake City, Utah 84111


Sales: (801) 428-0415
Service: (801) 214-3533
Parts: (801) 214-3533

Low Book Sales
Manufacturer: Used Car Dealer

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  • Customer Service:

    4.5
  • Quality of Work:

    4.5
  • Friendliness:

    4.7
  • Overall Experience:

    4.4
  • Pricing:

    4.2

24-Month Rating

based on 68 reviews

4.5

4.5 out of 5

135 lifetime reviews

Low Book Sales

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Low Book Sales

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Low Book Sales has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Low Book Sales

We are the #1 used car dealer in Utah for a reason!
How is Low Book Sales Different?

-Upfront Stress-free pricing
-Certified 110-point inspection by ASE certified technicians
-Low Book Sales buys cars for more! Guaranteed or we pay you $250
-Free Vehicle History Report
-Free 45-Day Warranty on every vehicle
-7-Day Exchange Policy
-5 Days to Shop your interest rate, we offer rates as low as 2.99% OAC

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Cable TV Free Loaner Cars
Children's Play Room Free WiFi
Customer Lounge Area Instant Financing
Express Service Shuttle Service
Free Coffee Television
Free Drinks Vending Machines

kgcowan
5/13/2013 10:54:41 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mikey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Low Book Sales:

I bought my jeep through Low Book Sales almost 2 years ago. I have been using their service department since then. They are always kind, courteous, and do great work in a quick and efficient way. More than anything, I appreciate the fact that 2 years later I can walk into the service department and they still remember my name. Customer service like that will keep me as a customer for life.

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campwilliams9
5/8/2013 11:15:26 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike W
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    3.8

My Review Of Low Book Sales:

I feel that they accerated my credit and gave me the deal I needed. I have not had to go back regarding the purchase only for normal service work. This is the second time I or my family have used the location to buy a car. Thank You

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drgreenthumb801
4/23/2013 12:42:28 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Taylor Bramhall (sp?)
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Low Book Sales:

I went to Low Book Sales to get financing for a private party used car that i was interested in. I was greeted by a sales person named Taylor that talked to me about what my ideal price range was and then started to work with me on narrowing my choices down from the 5 I had in mind. Taylor ended up finding me an even better deal on a Subaru than what i was looking at and then drove me down to the buyers house right away so we could test drive it and talk to the owner about getting paperwork signed. A week after I had purchased the car from Low Book Sales I had an issue with the car and they sent a tow truck from salt lake city to Park city and picked up the car for no charge and brought it to my repair shop. The sales associate Taylor stayed in touch with me for the next couple of days to make sure that everything was going ok with the car so that I could get some thing better right away that would work for me. I ended up staying with my Subaru and have been very happy with the service I continue to receive from Low Book sales.

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jeepqueen
4/18/2013 8:36:01 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris McClellan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Low Book Sales:

The service was fast and efficient. I purchased my car through Low Book Sales and I always recommend them to people I know and people I meet.

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SteveReest
4/13/2013 10:08:16 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Can not remember name
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Low Book Sales:

I bought my first car back on October of 2012. I thought the dealer I worked with was a nice guy and easy to work with. My credit had a hiccup and I had to return the car, but my dealer was able to find me another one with in a day that was better. He was also able to get me a better rate and payment for my loan. I did the Oil change back in December and I had the same results. The staff is very friendly and eager to work with you. They like to make sure everyone gets 110 % customer service.

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roselynnellis
3/17/2013 11:03:19 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Service dept
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Low Book Sales:

They are always friendly and professional and I was in and out in 30 minutes. I got an oil change and emissions test completed and still had time to do my other errands on my lunch hour!!

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austinewell0912
3/11/2013 8:36:20 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve Martinez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    4.4

My Review Of Low Book Sales:

Completely satisfied with the truck I bought for work. Not to thrilled about the price, but I absolutely love the truck.
They were really fast at finding what I needed and was really happy that they could approve me without a cosigner.
Overall I would go back and buy another car from them any time!

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ltrevis16
2/28/2013 4:54:02 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Melissa Beau
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Low Book Sales:

Every time I come in to Low Book Sales I get quality customer service. Not only is the the service good, but the Service Department does quality work, I've never had to return my car for a repeat issue. Thanks Melissa for your friendly attitude and quality Service Department!

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halesgirl
2/22/2013 5:14:24 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
marrissa
  • Customer Service:

    3
  • Quality of Work:

    3
  • Friendliness:

    3
  • Overall Experience:

    3
  • Pricing:

    3
  • Overall Score:

    3.0

My Review Of Low Book Sales:

Based on my sales-girl she made the entire experience not well at all! she over called me over text me she would tell me things that she said came from the finance company, but i spoke to the finance company and they had all the information that the sales-girl kept calling me for. she was too worried about just getting me in a car, she got to wrapped up in selling the service plan. i was worried if something went wrong after i left the lot and she kept saying you have a warranty itll there for you just soo uncomfortable i ended up bringing the car back and working with the manager and got a fabulous car.

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rkwilcock
2/5/2013 9:21:48 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Winck
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Low Book Sales:

I purchased a vehicle in the past from Low Book. I was unaware they had a Service Department open to the public until I received a coupon for inspection and emission certification. I was impressed on my first visit and have taken all three of my vehicles each year for several years.

I don't shop any more. I know their prices are fair and their technicians are well trained and professional. The service managers are knowledgeable and give honest opinions based on maintenance issues which should be considered, but may not be absolutely necessary at the time. There is never a hard sell.

I enjoy the waiting area, complete with refreshments and wi-fy access. During my last visit I conversed with another 'sold' customer. He had saved almost a thousand dollars to replace a catalytic converter as quoted by a dealer.

I will definitely continue to bring my automobiles here for maintenance and service issues. I will also shop here when considering the purchase of my next vehicle.

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