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Low Book Sales

3371 South State, Salt Lake City, Utah 84111
Sales: (801) 428-0415
Service: (801) 214-3533
Parts: (801) 214-3533

Makes: Used Car Dealer
 
Good
76% Recommend

Overall Rating 4.0

160 Lifetime Reviews

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Low Book Sales
160 Lifetime Reviews

Hours: Closed

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Low Book Sales Info
Hours
Amenities
About Low Book Sales

We are the #1 used car dealer in Utah for a reason! How is Low Book Sales Different? -Upfront Stress-free pricing -Certified 110-point inspection by ASE certified technicians -Low Book Sales buys cars for more! Guaranteed or we pay you $250 -Free Vehicle History Report -Free 45-Day Warranty on every vehicle -7-Day Exchange Policy -5 Days to Shop your interest rate, we offer rates as low as 2.99% OAC

About This Dealer | Hours of Operation | Amenities

About Low Book Sales

We are the #1 used car dealer in Utah for a reason! How is Low Book Sales Different? -Upfront Stress-free pricing -Certified 110-point inspection by ASE certified technicians -Low Book Sales buys cars for more! Guaranteed or we pay you $250 -Free Vehicle History Report -Free 45-Day Warranty on every vehicle -7-Day Exchange Policy -5 Days to Shop your interest rate, we offer rates as low as 2.99% OAC

Sales/Showroom

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 9:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 9:00 PM

Friday 9:00 AM - 9:00 PM

Saturday 9:00 AM - 9:00 PM

Sunday Closed

Service

Monday 8:00 AM - 6:00 PM

Tuesday 8:00 AM - 6:00 PM

Wednesday 8:00 AM - 6:00 PM

Thursday 8:00 AM - 6:00 PM

Friday 8:00 AM - 6:00 PM

Saturday 8:00 AM - 4:00 PM

Sunday Closed

  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Shuttle Service
  • Television
  • Vending Machines
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
160 Dealership Reviews
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Questrunner
11/25/2014
Reason For Visit
Sales (Used)

"Another rip off organization"

Searching for a truck to replace my F150 I was in need of at least a F20, hopefully a super duty. I saw a GMC that would fit my needs and looked nice. I pulled in, was checking out the truck and a salesman walked up, started a conversation, I asked how much, he said we need to fill out a credit app before I can answer that. I asked for a test drive, he said we need to fill out a credit app. I asked if I could talk to someone else, he said I needed to fill out a credit app. Seeing this guy was stuck on stupid and wasn't going to be jarred from stupid mode, I went back to my truck still searching for a reputable dealer. First of all I have my own financing, Second of all I have cashed most of my vehicles out, my F150, my 2003 Jaguar, even my park model travel trailer. Sorry Steve you need to learn to listen to the conversation, instead of trying to tell me what I have to do, I wasn't looking for financing, I was looking for a truck. You did tell me you would give me $1500 trade in for my old truck or buy it from me for that and guaranteed $250 more than any other dealer, National auto plaza offered me $3500, You want to put your money where your mouth is or just shut up" I have that in writing from national auto plaza and I have your written bid too. In fact National Auto Plaza has a nice F250 Super Duty 2006 with 77,000 miles on it, at a decent price, tomorrow is Wednesday, the day before thanksgiving. I think I will be giving thanks in that truck by the end of the day. The next time you may want to rethink your sales pitch about the credit app. You just lost this customer I won't embarrass you by coming back on your lot, not even to collect that extra $250, You can let go of your wallet I am not interested in your chump change you carry around. I will however smile every time I drive by your lot in my new to me truck, remembering how arrogant you were. The only people I would refer to you will be people I don't like, you and that Marksosian guy in my opinion are like the bad carma car sales that can help me get even with people I dislike. By the way I don't dislike too many people I am very easy to get along with, you won't get much business from me. You guys were comic relief on an otherwise mundane day though thanks for the laughs.

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I Recommend This Dealer: No

Employees dealt with

Steve

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skeewompus
3/04/2014
Reason For Visit
Sales (Used)

"I made the mistake of trying to get an estimate for..."

I made the mistake of trying to get an estimate for selling my vehicle to Low Book Sales. I won't be doing that again. First the website offered an instant estimate (which is how they got my phone #), 30 seconds later they called to say they couldn't give a quote over the phone, "but it would be very close to Kelly Blue Book". Then they called me constantly for 2 weeks asking when I could come in. When we finally came in, they took FOREVER to see us and in the end only offered us half of what KBB said the car was worth, in the worst condition (the car is in good condition). The gentleman said he wasn't sure why the quote was so low and added that he was new. It was a huge waste of our time. We will never return to this company. They are shifty from the start!

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I Recommend This Dealer: No

Employees dealt with

Tim

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8
dallen13
3/04/2014
Reason For Visit
Sales (Used)

"Easy, Easy, Easy! No stress and an actual pleasant..."

Easy, Easy, Easy! No stress and an actual pleasant experience buying a car. Some thing I have NEVER experienced. I will never buy a car any where else ever again.

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I Recommend This Dealer: Yes

Employees dealt with

shawn

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SkylerRubel
12/28/2013
Reason For Visit
Sales (New)

"I enjoyed the non-pressure experience and the friendly..."

I enjoyed the non-pressure experience and the friendly staff that helped in my selection. I will recommend Low Book Sales to all my friends for future car or truck purchases.

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I Recommend This Dealer: Yes

Employees dealt with

Chris (sales); Steve (financing)

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1
humantouch0211
11/28/2013
Reason For Visit
Sales (Used)

"Low Book Sales is an extremely professional organization...."

Low Book Sales is an extremely professional organization. Tyler was helpful with my financing and James is always helpful with my vehicle service needs. I will always use Low Book for my vehicle needs.

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I Recommend This Dealer: Yes

Employees dealt with

James McCrossen, Tyler Carlise

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julie page
11/27/2013
Reason For Visit
Service

"wonderful service. everytime i go in they are very..."

wonderful service. everytime i go in they are very pleasant and give exceptional service. prices are great. i have them check my car before i drive out of state. i would highly recommend whether you bought your car there or not. i will continue to be a customer and i refer family members to their service dept.

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I Recommend This Dealer: Yes

Employees dealt with

mellisa service manager

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1
Chanksmith
11/14/2013
Reason For Visit
Sales (Used)

"I had the best car buying experience of my life at Low..."

I had the best car buying experience of my life at Low Book Sales. Seriously, everyone was great and I found what I wanted. Go to Low Book!

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I Recommend This Dealer: Yes

Employees dealt with

Too many great ones to mention

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Lindsayw
10/21/2013
Reason For Visit
Sales (Used)

"We went in to sell our vehicle, because their advertising..."

We went in to sell our vehicle, because their advertising said they will beat any written estimate by $250. That was a lie, they had all kinds of terms and conditions that weren't on the website. In my opinion they are liars and crooks.

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I Recommend This Dealer: No

Employees dealt with

Don't remember

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5

Low Book Sales responded to this review

November 07, 2013

We're sorry your experience was less than excellent. We strive to provide the best customer service in the business, and feedback like this helps in that it makes us look for ways to improve. We would love to talk to you about this. You can email me directly at jim.s@lowbooksales.com

randomutahn
10/21/2013
Reason For Visit
Sales (Used)

"I gave them such a poor review because they sold me an..."

I gave them such a poor review because they sold me an absolute death trap of a car. I paid for a warranty that covers nothing and had to pay half the bluebook price in repairs out of my own pocket. The finance company is highway robbery. I was trying to reestablish my credit but with explaining to them hardships on the government shutdown, they tacked on $6 per day it was not paid. They are threatening repossession and my payoff is double what the car is worth. All together I will be paying 4 times the worth of the car and that doesn't include the repairs I have put into it. I have been straight up robbed and destroyed by this company. I will have to sell to try to survive this mess. The Worst I Have Ever Dealt With!! I tell everyone I see to run away!!

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I Recommend This Dealer: No

Employees dealt with

Eric Tibbins

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1

Low Book Sales responded to this review

November 06, 2013

We're sorry your experience was not satisfactory. We strive to help our customers have a great experience. Having said that, we're not perfect, and we try to use negative comments in constructive ways. Ways that will hopefully fix the issue that you had, and make sure future customers don't go through the same thing. Email me at jim.s@lowbooksales.com, we’d love to discuss this with you.

Shanna25
10/12/2013
Reason For Visit
Service

"There is ways a friendly face who welcomes me. They are..."

There is ways a friendly face who welcomes me. They are honest and competitive in price. Thank you low book sales! I would recommend them to all.

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I Recommend This Dealer: Yes

Employees dealt with

Melissa mike

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Yes
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