Loyalty Volkswagen

I recently had my car serviced at Loyalty Volkswagen, and I couldn’t be happier with the experience. From start to finish, the staff was professional, knowledgeable, and truly dedicated to customer satisfact I couldn’t be happier with the experience. From start to finish, the staff was professional, knowledgeable, and truly dedicated to customer satisfaction. What stood out to me most was their attention to detail and willingness to go the extra mile. They took the time to explain the work being done, provided accurate estimates, and ensured my car was returned in top condition. The process was smooth and efficient, with no unnecessary delays. The facility itself was clean and welcoming, making the wait comfortable. The team’s friendliness and transparency made a lasting impression, and I feel confident bringing my car back for future services. I highly recommend Loyalty Volkswagen to anyone looking for reliable and trustworthy auto care. Thank you for the excellent service! More

We had the privilege of working with Israel Lemmons. A wonderful individual and a very helpful salesman. He worked hard to make sure we were satisfied with our car purchasing experience. A wonderful individual and a very helpful salesman. He worked hard to make sure we were satisfied with our car purchasing experience. More

Every time I visit I feel welcomed and comfortable that my vehicle will be be well taken care of.. my vehicle will be be well taken care of.. More

We've been very pleased with our experience at Loyalty Volkswagen in Chester. Great service at the purchase, but have really enjoyed working with Mike Altizer in Service. Our 2018 Tiguan has been mostly Volkswagen in Chester. Great service at the purchase, but have really enjoyed working with Mike Altizer in Service. Our 2018 Tiguan has been mostly problem-free; just the usual preventive maintenance, but Mike has been a joy to work with over the years. Prompt, professional, tells us what we need to know. I know that sometimes dealer service departments are not viewed in the most favorable light. Not true hear. Service after the sale with Mike has been great! More

Prompt, precise, and courteous service across all departments. Mike Altizer is the best service advisor I've ever had and has helped keep my Volkswagens running like new for over 7 years. departments. Mike Altizer is the best service advisor I've ever had and has helped keep my Volkswagens running like new for over 7 years. More

I appreciate the response I received. The customer service is very good. Ashley Robertson the assistant service advisor was very helpful & pleasant to work with. The customer service is very good. Ashley Robertson the assistant service advisor was very helpful & pleasant to work with. More

I appreciate how Mike always takes care of me in the service department. Always very pleasantvand trusting service department. Always very pleasantvand trusting More

Michale Alize professional great service and explain process easy to understand language just a great person process easy to understand language just a great person More

Service was excellent last two times we were in. In March we were helped by Wes and in April by Heather. In March we were helped by Wes and in April by Heather. More

The dealership was attractive and clean, greeted with a smile when arrived and all salesmen were helpful. smile when arrived and all salesmen were helpful. More