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Subaru of Utica
Utica, NY
1,101 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,101 reviews
May 17, 2026
Exceptional service. All employees knowledgeable, friendly and helpful. More status phone calls when service is delayed would be appreciated. All employees knowledgeable, friendly and helpful. More status phone calls when service is delayed would be appreciated. More
by PHERRING1144
Verified CustomerEmployees Worked With
Casandra, Kaylee, Johnathan, Jason
May 16, 2026
Purchased the new wilderness Forrester. B-Rad went over and beyond the call to take care of us and get us out in our new vehicle.. B-Rad went over and beyond the call to take care of us and get us out in our new vehicle.. More
by MERLINNDIXON
Employees Worked With
May 16, 2026
Just awesome sales and service staff. Very hard to beat product! Paul Snyder has an intuitive sense of what we wanted in a new vehicle. Very hard to beat product! Paul Snyder has an intuitive sense of what we wanted in a new vehicle. More
by PWENHAM
May 16, 2026
Responsiveness and communication were excellent. The process from drop off to pick up the as seamless. The process from drop off to pick up the as seamless. More
by NY2VABCH
Employees Worked With
May 15, 2026
Zack was outstanding. Very satisfied with the service, and I find the people I dealt with to be very professional. Very satisfied with the service, and I find the people I dealt with to be very professional. More
by msdevine45@gmail.com
Employees Worked With
May 13, 2026
My salesman Carter was phenomenal, took time to talk to me and get to know me. The finance manager helped out tremendously with getting me in a vehicle I liked me and get to know me. The finance manager helped out tremendously with getting me in a vehicle I liked More
by JAMESHYNES57
Employees Worked With
Mohamed Elmarasy
May 12, 2026
The only person I dealt with was Jason. I was told that the tech (name was not given to me) recommended a new transmission, and that the only thing I owed was $59.95 diagnostic for the tec I was told that the tech (name was not given to me) recommended a new transmission, and that the only thing I owed was $59.95 diagnostic for the tech's time in diagnosing my concern. I picked up the car but still wanted,and requested a quote on a new transmission. I requested this in a text message. prior to picking up the car, and in person, last Friday. I still have not received a quote. Additionally, I will be contacting service manager regarding a warranty extension that I may be entitled to. More
by CINDYMCURRIE
Employees Worked With
Jason Remington- who was very nice
May 09, 2026
My experience was amazing. Walk in to a good atmosphere with friendly staff that made buying my new crosstrek Sport a wecominy experience. Walk in to a good atmosphere with friendly staff that made buying my new crosstrek Sport a wecominy experience. More
by DJBAKER802
Employees Worked With
