Fred Anderson Toyota of Asheville

Sneydi took excellent care of me and my car and communicated well the entire time. communicated well the entire time. More

We had road debris damage to our car (from Fl). Without question the got us in the next day. Contained the damage so we can get home for repair. Service was timely, kept us informed in reasonabl Without question the got us in the next day. Contained the damage so we can get home for repair. Service was timely, kept us informed in reasonable timeframe. Never tried to sell us on anything. Excellent service and honest dealership. More

Bought several Toyota as well as family members. They are always above and beyond in their treatment of us They are always above and beyond in their treatment of us More

I was met at my appointment time and everything proceeded in a timely manner. I assume this is the chosen way this dealership runs but it seems to me the same results could be managed w/fewer employees! Pe in a timely manner. I assume this is the chosen way this dealership runs but it seems to me the same results could be managed w/fewer employees! Perhaps at a lower price for an oil change. I have to say the whole procedure went smoothly w/ much personal attention. More

My experience with service for my car at Anderson Toyota was outstanding. David and Stanley got me set up for the appointment and Steven and Tyler completed the service, successfully locating and resolving was outstanding. David and Stanley got me set up for the appointment and Steven and Tyler completed the service, successfully locating and resolving the problem. I appreciate the professional, personal care provided by all. I have been a customer at Anderson Toyota and under prior ownership for many years. This experience was the best ever. Thank you!! More

Fast service, low wait time, knowledgeable staff nice waiting area, near to interstate and shopping waiting area, near to interstate and shopping More

They are fast and very busy at service. , and they know what they are doing. , and they know what they are doing. More

Pleasant experience. Sales personnel friendly and answered all our questions. Enrique attended to us in a very professional manner and helped with all the details assoc Sales personnel friendly and answered all our questions. Enrique attended to us in a very professional manner and helped with all the details associated with the purchase. More

Their service department tried to rip me off, so avoid them. I have a 22 year old Tundra with 200K miles. During some needed service, they noted a minor fluid leak atop the steering rack (there were no them. I have a 22 year old Tundra with 200K miles. During some needed service, they noted a minor fluid leak atop the steering rack (there were no steering problems, and I was not losing steering fluid). They wanted to replace the _entire_ steering rack. Anyone who has worked on cars (like I did in my youth) knows the difference between nominal fluid spills/leaks and a serious leak problem. Even if this was a steering rack leak (debatable given the deposits atop the rack) it at worst would have been access plug seal degradation. (I took it to a local and well respected mechanic for a sanity check. He confirmed that it was nominal leak-spotting for 22 year old truck) When I pushed back on Anderson to check the access plug first, they refused, saying wholesale replacement was the only service they would perform. In other words, they would not even check to see if the access plug could have been the issue. Avoid Fred Anderson Toyota. More

Truly shocking level of apathy, deception, and incompetence. They told me my transferred plates would be registered after a couple of days. Months later when I went to the DMV to correct their p incompetence. They told me my transferred plates would be registered after a couple of days. Months later when I went to the DMV to correct their paperwork mistakes, I was told I had been driving illegally with unregistered plates. They took months to file for my title, blamed it on my DMV and tried to sneak the late charges onto my bill. They put the incorrect bank for the lien so it was sent to a bank I had no auto loan with and 8 months after the purchase I still have no news or updates about where my title is. They made no effort to correct their mistake during this time. More