Lucas Chrysler Jeep Dodge RAM Inc. - Service Center
Lumberton, NJ
1,216 Reviews of Lucas Chrysler Jeep Dodge RAM Inc. - Service Center
another shocker about a promise made that won't be kept Bought my Ram 2500 in 2017 during a promotion promising free oil changes for the life of the vehicle, Went in Saturday 6/27 for a scheduled change an Bought my Ram 2500 in 2017 during a promotion promising free oil changes for the life of the vehicle, Went in Saturday 6/27 for a scheduled change and was told that this one is the last one on the promotion. I have a sheet of paper filled out by the salesman that I'm sure I'll have problems with at the next one Oil change took and hour and l half and there weren't many folks getting service that day. Like the dealer, love the truck, don't like the dance, not the first time there have been either warranty or other promise "problems". More
This is the only Dealership I would continue to use for any MOPAR Dodge Chrysler vehicles! Mike Mantonti is the reason why! Best service management I have ever came across in over 20 years of buying and se any MOPAR Dodge Chrysler vehicles! Mike Mantonti is the reason why! Best service management I have ever came across in over 20 years of buying and servicing my vehicles, he is not only overly knowledgeable but extremely committed to fixing any issues or concerns the first time you make an appointment! I highly recommend Lucas and it’s dealership for top notch service and vehicles. More
Great job. Had a check engine light on my Jeep Wrangler and they took care of it right away. The ref lash also corrected a steering issue we have had with this JL Wrangler. 👍 and they took care of it right away. The ref lash also corrected a steering issue we have had with this JL Wrangler. 👍 More
Efficient and easy to talk to. Took care of everything, effortlessly. Stayed in contact si I always new what was happening. Would request him for my next service spot. effortlessly. Stayed in contact si I always new what was happening. Would request him for my next service spot. More
30k service plus complaint about abnormally high oil consumption. Wouldn't show me the supposed service bulletin that says 1 at of oil every 2000 miles is acceptable, not normal, but acceptable. It i consumption. Wouldn't show me the supposed service bulletin that says 1 at of oil every 2000 miles is acceptable, not normal, but acceptable. It is only acceptable to the dealer who doesn't want to fix the underlying problem. More
The staff is great rig people you have working there Pleasant nice courteous no the product very nice and courteous a pleasure doing business withDefinitely will recommend them to everyone I know Pleasant nice courteous no the product very nice and courteous a pleasure doing business withDefinitely will recommend them to everyone I know More
0 out of 5 stars. Rude and horrible customer service. Can’t even fix a vehicle properly. I now have other issues going on. Took it back after I got it back after a week, had to fix my steering sensor - n Can’t even fix a vehicle properly. I now have other issues going on. Took it back after I got it back after a week, had to fix my steering sensor - now I have issues coming from the front end and back end. More
The people at Lucas Dodge are extremely helpful and professional. I usually don't like taking my car to a dealership for work, but everyone at Lucas makes me feel comfortable. Megan is very nice, and k professional. I usually don't like taking my car to a dealership for work, but everyone at Lucas makes me feel comfortable. Megan is very nice, and kept me informed throughout the whole process. I would recommend them to everyone i know. More
Have been a customer since 2003. They always do a good job at a fair price. Always looking out for my safety & do not recommend work that is not needed. job at a fair price. Always looking out for my safety & do not recommend work that is not needed. More
The Chrysler service guys always treat me like a good friend. Everyone wore masks and kept the waiting area according to cdc guidelines. Made me comfortable. friend. Everyone wore masks and kept the waiting area according to cdc guidelines. Made me comfortable. More