Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Great service Very simple service. Appointment for 8 am, keys dropped off at 8am, service complete by 8:30am. This is the best, fastest, most efficient service depa Very simple service. Appointment for 8 am, keys dropped off at 8am, service complete by 8:30am. This is the best, fastest, most efficient service department I have ever used. Easy in, easy out. Just in general a pleasant experience and that can be hard to find at many dealerships. More

Recall work Had a recall, set up a convenient appointment and the work was completed very fast. Customer service was great from the phone call to make the appoin Had a recall, set up a convenient appointment and the work was completed very fast. Customer service was great from the phone call to make the appointment up until the work was completed! More

Seamless as usual I recently brought in my '15 Jeep Grand Cherokee for an oil change and it was fast and seamless as usual. Although, the price of the oil changes have I recently brought in my '15 Jeep Grand Cherokee for an oil change and it was fast and seamless as usual. Although, the price of the oil changes have been increasing a lot. I don't mind paying, well I have no choice, but I wish I would be informed of price changing, so I am not caught off guard. More

Won't change my incorrect email address I have tried for more than a year to get this dealership, service center and company to correct the email address for the person who purchased a vehic I have tried for more than a year to get this dealership, service center and company to correct the email address for the person who purchased a vehicle from them — it wasn't me — and take mine out of their system. I am constently bombarded with emails about service that is due on the vehicle and advetisements for newer models from the company's corporate headquarters. I have contacted Michael Ginyard the sales rep, and people in the service department including the service director, Bob Bruce, and they've done nothing — as you can tell because I recieved this survey and have never been to their dealership. I feel bad that the real purchaser isn't getting the information they need. More

Lucas Dodge - Good service. Good service. Polite and professional attitude. I brought my car in to get it checked for a possible transmission issue. The only slightly negative pa Good service. Polite and professional attitude. I brought my car in to get it checked for a possible transmission issue. The only slightly negative part of the process was when I picked up the car. It had not been pulled outside and it took about 20 minutes before the cashier was able to find someone to bring the car out. Mike, the service desk person, was polite and personable. It was a good experience. More

BEST Service Around! The service department is always so friendly and does a great job of servicing my vehicle quickly. I have never waited over an hour for any service on The service department is always so friendly and does a great job of servicing my vehicle quickly. I have never waited over an hour for any service on my vehicle. Keep up the great work! More

Dodge service Great service. Polite staff all done in a timely fashion. Great workmanship. Highly recommend Definitely recommend Kind and caring super polite. Great service. Polite staff all done in a timely fashion. Great workmanship. Highly recommend Definitely recommend Kind and caring super polite. Did a great job thank you More

Great Experience Bob Bruce, Megan, Vince and Mike were great! Took care of me like family! My vehicle was done when promised. I'll definitely go back. Bob Bruce, Megan, Vince and Mike were great! Took care of me like family! My vehicle was done when promised. I'll definitely go back. More

Gladiator service Excellent communication, loaner and customer service all around. Issue was addressed as promised. Loaner was a Wrangler Sahara with options consiste Excellent communication, loaner and customer service all around. Issue was addressed as promised. Loaner was a Wrangler Sahara with options consistent with those found in my Gladiator, so not much difference for the couple days away. Thank you Lucas Team! More

Work Done at Lucas Dodge Megan (service advisor) was amazing! I have an older Durango with a 3rd party warranty that did not want to cover repairs that they should based on t Megan (service advisor) was amazing! I have an older Durango with a 3rd party warranty that did not want to cover repairs that they should based on the contract. Megan spent time on phone with them to help appeal it and get it approved. She texted me updates every step of the way and we even talked on the phone when it was needed. I will certainly be back at Lucas for any future needs or vehicle purchase. More