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Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Lumberton, NJ

4.6
1,215 Reviews

1,215 Reviews of Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

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March 14, 2025

I have been a customer of this dealership for many years. I have always been treated well with excellent repair service with top notch very knowledgable mechanics, parts, and service staff and buying experie More

by Cummins rule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob B, Gerald , Mike, Jeff, Jim, Mark, Dan O
Mar 16, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thanks for sharing about your experience with Lucas Chrysler Jeep Dodge RAM Inc.. We appreciate your business and hope to see you again soon!

March 11, 2025

Quick service - dependable! The staff is very professional and informative when it comes to making decisions for the consumer. More

by joemartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oschel
Mar 12, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thank you, Joe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lucas Chrysler Jeep Dodge RAM Inc..

February 27, 2025

This is a really friendly dealership and is even better creating a great business opportunity with their customers I'm very happy I done business with them. More

by WINSTONDRAMATIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot their names
Feb 28, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lucas Chrysler Jeep Dodge RAM Inc.. We look forward to having you as one of our valued customers for many more years to come!

February 26, 2025

The dealership was able to accommodate me on short notice. Vehicle maintenance was completed in a timely fashion. More

by kenykop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 26, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thanks for sharing your thoughts about your experience with Lucas Chrysler Jeep Dodge RAM Inc.. We appreciate your business and hope to see you again soon!

February 24, 2025

Bob Bruce was Great! Bob reached out to RAM/MOPAR and resolved my issue with a defective floor mat!.....Bob listen to me with great interest and resolved the clucking in More

by MWALADKEWICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, the tec that changed the multi-function switch was great
Feb 25, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Mark, Thank you for taking the time to share your thoughts on working with Bob, Jim, Mike, and our team. We're glad to hear we delivered such a great experience!

February 22, 2025

Great team work on my 1500 Ram truck. Scheduling, work effort, and completed on time. All of my service work has been here at Lucas since the day I bought it in 2013. Trust worry service More

by chiefkingusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate is great
Feb 23, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 18, 2025

For well over 20 years, I have been taking my Jeep Trucks to Lucas for service. The experience is like no other from beginning to end. More

by spisasale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Servce, Jim in parts-both awesome
Feb 18, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lucas Chrysler Jeep Dodge RAM Inc..

February 17, 2025

Very helpful in explaining everything to me and showing me how dirty my filter was. More

by spngebob1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
Feb 18, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lucas Chrysler Jeep Dodge RAM Inc., we look forward to having you as a valued customer for many years to come!

January 27, 2025

Recall service work done, Had to wait a week for appointment. They only completed one of two recalls at time. Had a week to get materials for other recall. Said they would call when materials arrive More

by RLANE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jan 30, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 16, 2025

They are kind, They are helpful, the appointments are available when making one. The guy who went and got my car for me was very nice. More

by RAERAEC31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name but I think she is the head of service
Jan 17, 2025 -

Lucas Chrysler Jeep Dodge RAM Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.