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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

3.9
542 Reviews

542 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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February 14, 2022

Robby and his guys are usually great with their service. I’m not sure what caused this experience but it has definitely been difficult. I put my truck in their care Tuesday morning to fix ongoing issues and More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robbie Wilson
Mar 03, 2022 -

Lugoff Chevrolet Buick GMC responded

Providing a positive experience is our top priority, Chris, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Trevor Reames, tdreames@gmail.com

February 14, 2022

I won’t take my Tahoe anywhere else! Service is done on time and they always keep me updated if/when any repairs are done. More

by kayla_173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Akshar, Robbie Wilson
Feb 14, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Trevor Reames, tdreames@gmail.com

February 13, 2022

They were very professional and courteous and the oil change was done in a timely manner. More

by awestley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Feb 14, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lugoff Chevrolet Buick GMC. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com

February 12, 2022

Even with being short staffed they were able to get me in and out in a timely fashion. Great job More

by dalehornsby4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Feb 14, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

February 10, 2022

Service was great that day. They ordered parts but have never called me back. It’s been almost 2 months not happy about this. They said they would call me when part came in. I’m sure it doesn’t take this l More

by Beverly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Akshar
Feb 10, 2022 -

Lugoff Chevrolet Buick GMC responded

Beverly, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

February 10, 2022

The service team did quality work in a very short time window, minimizing how long I was without a vehicle. More

by joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 11, 2022 -

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

February 09, 2022

Thank you for being kind and courteous and willing to work with my schedule, so you could fix my car. More

by GRIFFINJAMESMARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 10, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with Tony and our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

February 04, 2022

They were good to look up the warranty and contsct them. They even found the info in the car for me More

by Emawoman_29044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Akshar
Feb 04, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

February 03, 2022

They have really Great workers here now. My experience was a little long but once they called and said it was done it was simple as just picking my trick up. More

by Terri Strickland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Jones, Tyquan Davis, Austin Stephens, Joe Akshar, Robbie Wilson, Kyrsten Grebe, Chris Hunter
Feb 03, 2022 -

Lugoff Chevrolet Buick GMC responded

Terri, Thank you for choosing Lugoff Chevrolet Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Trevor Reames, tdreames@gmail.com

February 01, 2022

Good job. Great service . Made appointment no long waiting. Thanks for the good speedy service More

by ALBERTALEXANDER1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Feb 01, 2022 -

Lugoff Chevrolet Buick GMC responded

Albert, Thanks for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

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