Lumberton Honda

Google lets businesses take off negative reviews, this company allows racist actions towards their customers. A woman bought a Honda and they posted a congratulations to the woman and used a “stereotype” company allows racist actions towards their customers. A woman bought a Honda and they posted a congratulations to the woman and used a “stereotype” name, Bon Quisha instead of her real name or even asking her real name if they had forgotten it. It’s disgusting they won’t acknowledge the workers blatant racism. Just another racist business. More

Lumberton Honda was openly and unapologetically racist. Ain’t no Memorial Day sales in the world that could make me shop there. Ain’t no Memorial Day sales in the world that could make me shop there. More

They are openly racist, posting their racism on their now deleted Facebook account, why delete something if you’re innocent??? Don’t ever support this type of business deleted Facebook account, why delete something if you’re innocent??? Don’t ever support this type of business More

Dealership is racist and insensitive to their customers. There are better places to go for your car needs. This type of behavior is inexcusable and a simple apology doesn’t make racism ok. There are better places to go for your car needs. This type of behavior is inexcusable and a simple apology doesn’t make racism ok. More

Lumberton NC Honda is severely lacking in customer service. There are other places to buy a car. Opt for one of them instead. service. There are other places to buy a car. Opt for one of them instead. More

I would give negative stars if I could. Paid for diagnostics and went to pick up the vehicle only to find out the exhaust system had been stolen. Honda stated that it wasn't their responsibility to diagnostics and went to pick up the vehicle only to find out the exhaust system had been stolen. Honda stated that it wasn't their responsibility to let us know the vehicle sounded like it was missing the exhaust. Not only was the service manager extremely rude but the general manager Kent said he was absolutely not going to do anything about it. Not one ounce of respect or concern was given but only a total lack of customer care and concern. Furthermore the moment we explained that there was a problem with the vehicle their immediate response was that they could trade us out of the vehicle and put us in a new one. More

Never been to a dealership who tells you that the car is yours, you sign paperwork, the car is cleaned and ready for you to drive off, you're given vin number to add insurance, given price for down payment, yours, you sign paperwork, the car is cleaned and ready for you to drive off, you're given vin number to add insurance, given price for down payment, and told what payments will be and total price...all that 5 hours worth of time, then told the bank wants more money. Still lost on that. Pure craziness is my best explanation. I will add to my worse experience list ever. Selling lies for no reason. More

I had a great experience going to lumberton Honda and purchasing the exact vehicle I wanted. Eric and Kent were awesome helping through the whole process and making sure I was well taken care of. I would purchasing the exact vehicle I wanted. Eric and Kent were awesome helping through the whole process and making sure I was well taken care of. I would highly recommend this dealer ships to anyone looking to buy a car. More

On Travel and their service department helped out We purchased a 2018 Honda Odyssey less than a month ago and went on our first road trip this past week. We were driving on the interstate and stopped We purchased a 2018 Honda Odyssey less than a month ago and went on our first road trip this past week. We were driving on the interstate and stopped for a break. Our passenger side sliding door would not close. It was slightly ajar and a constant beeping sound occurred. Luckily we realized we were about 10 minutes away from the Lumberton Honda dealership in Lumberton, North Carolina. We went to the dealership and received excellent service. Even without an appointment, they immediately began looking at the car. We were at the dealership for over 2 hours. However, they figured out a fix that would at least allow the door to remain shut for the remainder of the trip. We were over 5 hours away from our home in Alexandria, Virginia. Many thanks to this great service department!! More

2016 Ford Fusion SE Let me start by saying that I am not one of those people who likes going car shopping (but then again, who is?). I have had multiple bad experiences Let me start by saying that I am not one of those people who likes going car shopping (but then again, who is?). I have had multiple bad experiences at car dealerships. I had nothing but the best experience at Lumberton Honda. I told Angela over the phone that I was not 100% sure I wanted to buy a car and she assured me that there would be no pressure, that I would be treated like family. They didn't disappoint. Kalena was my salesperson and she was very patient with me through test driving 3 cars and negotiating my payment down to something I could live with. I got more for my trade than what it was worth (a lot more, my old car was special in all the wrong ways). I got a 2016 Ford Fusion SE with Ecoboost with leather interior that I LOVE. I have never loved any car I have ever owned before. Lumberton Honda is worth the drive. More