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Lunghamer Buick GMC

Waterford, MI

4.1
178 Reviews

5825 Highland Rd

Waterford, MI

48327

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178 Reviews of Lunghamer Buick GMC

January 23, 2026

Friendly, efficient and nice. Jessica, Brennin and Mike all made our daughters first experience buying a car very easy and nice. Even on a holiday we got everything done in the sa More

by lreeves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica, Brennin, and Mike
January 15, 2026

I want to emphasize that I had a great experience at "Lunghamer" buying a used car in excellent condition, a 2022 Chevy Trax. The saleswoman Jessica treated me very well and exceeded my expectations. Je More

by O.Alaniz
Recommend Dealer
Yes
Employees Worked With
Jessica O'Tynan
June 11, 2025

This Dealer took great care of us. No pressure and everything we were told came true. All because of used car salesman Nick Feroce. Our used SUV is home now and we are totally please More

by Tommy555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Feroce
December 05, 2024

I would leave zero if I could. $279.00 to change the oil in my truck $239.00 to change the fuel filter, and they never rotated the tires. The manager called and argued that they More

by wdemarest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
March 20, 2024

Came 2 plus hours to look at a vehicle when we was not happy the sales team worked on it til we was able to get in our new car, Glenn Griffin and Don put in a full days work, we are appreciative of these More

by marc alan goheen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
G. Griffin and Don
December 22, 2023

Disappointing experience…sales staff plays the typical games…told three times “this is our best price”. Had to play along for several weeks to finally make a cash deal on a 2023 Buick Envision Avenir…plus More

by Jessika Sterling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Nuaman
April 17, 2023

DON'T BUY A CAR FROM HERE. Regardless of being certified or not these cars are dangerous and not road ready. Within 5 days of purchasing noticed gasoline in places it shouldnt More

by 45667
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Ziegler
November 06, 2022

Went in with a lease turn in well under the miles I leased for on top of having a few grade in cash to put down on a used Acadia and these guys were telling me if I don’t buy the car the. They are send More

by Billharris154
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex, Scott Ziegler, Mike Abbo
Nov 08, 2022 -

Lunghamer Buick GMC responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, The Lunghamer Buick GMC Team

Nov 09, 2022 -

Billharris154 responded

I’ve reached out multiple times and even spoke with your sales manager before leaving and he says I know your upset with your trade in value when that was not the case I simply wanted to get some accurate numbers to know where I could be at to reach my goal but it was just a waste of time and I’ll be more then happy to work with a more experienced dealer that will help me get into the car I’m looking for. And for the record when someone comes into a dealer with there two kids on a Saturday with cash in pocket you better believe that’s almost a guarantee sale but some how lunghamer couldn’t close the deal as the used market crashes you will be doing anything in your power to hope people will come to you to buy a car but I can guarantee it won’t ever be me and I’ll leave it at a honest review and leave it at a one star for me

October 04, 2022

Took car in to have battery replaced, they honored warranty. Vehicle was purchased at another dealership. They did not even wash the car and it was very dirty. Staff was not friendly at all. I woud ne More

by AJ
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nick Zarnick
Oct 05, 2022 -

Lunghamer Buick GMC responded

AJ, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Lunghamer Buick GMC Team

September 29, 2022

Bait and Switch. This is how it will read on social media. Steve in service is about as trustworthy as a rattlesnake in a box. I called in for brake replacement wit More

by openwaterdave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
Oct 10, 2022 -

Lunghamer Buick GMC responded

Our team has acknowledged this review.

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