Luther Bloomington Hyundai

This dealership should be avoided at all costs. The customer service is terrible. They have no regard for their customers at all. Vehicles are damaged by their service department and management is more customer service is terrible. They have no regard for their customers at all. Vehicles are damaged by their service department and management is more than hesitant to correct. The sales representatives and finance department are misleading and write “nothing promised or implied” on the “we owe” sheets of their contracts, even when they agree to correcting items. The classic term “shady” definitely applies. I have driven a Hyundai my entire life and my multiple experiences at this dealership have left me going to a different Luther dealership where they helped me get out my vehicle. This staff is not courteous, unprofessional, deceptive, and downright unhelpful - these traits are only amplified when they are busy. Highly recommend avoiding this dealership and especially avoiding Hector in their Sales Department and the woman in the Finance Department (whose name I cannot recall). More

The staff is always friendly and the level of communication is spot-on. I appreciate the ease of scheduling and pick up. They do a great job! communication is spot-on. I appreciate the ease of scheduling and pick up. They do a great job! More

From the very first time I entered the dealership I was met with a very professional welcome. Looking at cars and choosing the vehicle for me was made easy. After the purchase servicing my vehicle at the d met with a very professional welcome. Looking at cars and choosing the vehicle for me was made easy. After the purchase servicing my vehicle at the dealership has a easy and wonderful experience. I highly recommend this dealership. More

Very organized, very thorough and very easy place to Very organized, very thorough and very easy place to take your Hyundai. Fast service as well as I usually wait and enjoy a cup of coffee. Thx! Very organized, very thorough and very easy place to take your Hyundai. Fast service as well as I usually wait and enjoy a cup of coffee. Thx! More

He do a great job keep you up on what going on with your good customer service give you time to pay your bill good loan service good customer service give you time to pay your bill good loan service More

I really appreciated the friendly staff. I was handled with care & no push. The salesman Tracy DeBruzzi knew exactly what I wanted and delivered the best experience possible! Luke was so much fun to work with care & no push. The salesman Tracy DeBruzzi knew exactly what I wanted and delivered the best experience possible! Luke was so much fun to work with in financing! Thank you for the laughs & great experience! More

The associates the there are very pleasant and laid back. I always go there when I visit Minnesota and my car needs service. I have no complaints!! I always go there when I visit Minnesota and my car needs service. I have no complaints!! More

Rich was very helpful and personable. Helped me find exactly what I was looking for with little notice. He answered all my questions and explained things clearly. exactly what I was looking for with little notice. He answered all my questions and explained things clearly. More

Service Department staff is great, especially Nancy. Only complaint is a two hour oil change with an appointment is too long. Need to tighten this process up. Only complaint is a two hour oil change with an appointment is too long. Need to tighten this process up. More

Abdi was knowledgeable, helpful and courteous. He had the cars I wanted to drive spotless and warmed up, ready for me to test drive when I arrived. I had made an appointment, given COVID. I had just had an a cars I wanted to drive spotless and warmed up, ready for me to test drive when I arrived. I had made an appointment, given COVID. I had just had an accident that totaled my previous car and he was just reassuring, even helping me to determine whether the car would fit in my older garage by looking up my previous car's dimensions. He was everything a salesman should be. More