Luther Brookdale Volkswagen

Most people don’t enjoy the vehicle-buying process, but Rayvon made it a great experience! He was patient, knowledgeable, and easy to work with. We discussed my budget and must-haves—then discovered I had Rayvon made it a great experience! He was patient, knowledgeable, and easy to work with. We discussed my budget and must-haves—then discovered I had a few more than I realized. He helped me find the perfect fit, and I’m very happy with how everything went. I’d definitely recommend working with Rayvon at the Brookdale location. More

Tyler was helpful during the purchase process. After purchasing my vehicle, I noticed an issue, let Tyler know and he helped me get it taken care of. After purchasing my vehicle, I noticed an issue, let Tyler know and he helped me get it taken care of. More

Great friendly people, easy process. In and out very fast. I like that the prices are revealed upfront. In and out very fast. I like that the prices are revealed upfront. More

Rayvon was a blast to work with! He was patient and ensured that all of our concerns and questions were addressed. I highly recommend working with Rayvon at this dealership. He was patient and ensured that all of our concerns and questions were addressed. I highly recommend working with Rayvon at this dealership. More

The service department at Brookdale Volkswagen is absolutely top notch!! Everyone from the sales manager to the check-in concierge was amazing!!! Definitely recommend them…. 5-Star service!!! absolutely top notch!! Everyone from the sales manager to the check-in concierge was amazing!!! Definitely recommend them…. 5-Star service!!! More

Purchasing a vehicle as we all know can be a very stressful time! Rayvon is extremely knowledgeable and made me and my spouse feel very confident and educated on warranties, gap insurance, extended w stressful time! Rayvon is extremely knowledgeable and made me and my spouse feel very confident and educated on warranties, gap insurance, extended warranties everything you name it! More

One of the best! Rayvon was super helpful throughout the whole process and helped me with my vision of what car I wanted and my first big girl purchase ! I’m so glad Rayvon was super helpful throughout the whole process and helped me with my vision of what car I wanted and my first big girl purchase ! I’m so glad I was able to work with him and he helped me choose, not only the right car but the right salesman! More

I purchased my 2003 Volkswagen Beetle Convertible on August 23, 2025. The main reason I chose this car was its exceptionally low mileage of just 16,418 miles, and it was advertised as being in pristine, August 23, 2025. The main reason I chose this car was its exceptionally low mileage of just 16,418 miles, and it was advertised as being in pristine, like-new condition. Before delivery, I was assured by salesperson D’Loveantae Allen that the car had been fully serviced and was ready to drive. Unfortunately, my experience told a very different story. First, I had repeated issues simply trying to register the vehicle. Due to the dealership’s mishandling of the title paperwork, it took three separate attempts before I was finally able to register the car. Then, on October 10, 2025, while enjoying a drive with the top down, the check engine light suddenly came on. AutoZone’s preliminary diagnosis suggested a coolant system issue, and the car had to go into the shop for repairs. To make matters worse, I discovered that the engine oil had never been serviced, raising serious concerns about what other maintenance the dealership failed to perform before selling the car. Given these problems — misleading assurances, title delivery delays, and immediate mechanical issues — I cannot recommend Brookdale Volkswagen or D’Loveantae Allen. Based on my experience, I would not purchase another vehicle from this dealership. More

Rayvon was very helpful in lining us up with a replacement vehicle for my daughter. Was very thorough and able to answer all questions! Really professional. Would highly recommend this dealership! replacement vehicle for my daughter. Was very thorough and able to answer all questions! Really professional. Would highly recommend this dealership! More

Great experience with the service department at the dealership as they created keys and programmed the fobs. Finished ahead of schedule. dealership as they created keys and programmed the fobs. Finished ahead of schedule. More