Luther Brookdale Volkswagen

I purchased my 2003 Volkswagen Beetle Convertible on August 23, 2025. The main reason I chose this car was its exceptionally low mileage of just 16,418 miles, and it was advertised as being in pristine, August 23, 2025. The main reason I chose this car was its exceptionally low mileage of just 16,418 miles, and it was advertised as being in pristine, like-new condition. Before delivery, I was assured by salesperson D’Loveantae Allen that the car had been fully serviced and was ready to drive. Unfortunately, my experience told a very different story. First, I had repeated issues simply trying to register the vehicle. Due to the dealership’s mishandling of the title paperwork, it took three separate attempts before I was finally able to register the car. Then, on October 10, 2025, while enjoying a drive with the top down, the check engine light suddenly came on. AutoZone’s preliminary diagnosis suggested a coolant system issue, and the car had to go into the shop for repairs. To make matters worse, I discovered that the engine oil had never been serviced, raising serious concerns about what other maintenance the dealership failed to perform before selling the car. Given these problems — misleading assurances, title delivery delays, and immediate mechanical issues — I cannot recommend Brookdale Volkswagen or D’Loveantae Allen. Based on my experience, I would not purchase another vehicle from this dealership. More

Rayvon was very helpful in lining us up with a replacement vehicle for my daughter. Was very thorough and able to answer all questions! Really professional. Would highly recommend this dealership! replacement vehicle for my daughter. Was very thorough and able to answer all questions! Really professional. Would highly recommend this dealership! More

Great experience with the service department at the dealership as they created keys and programmed the fobs. Finished ahead of schedule. dealership as they created keys and programmed the fobs. Finished ahead of schedule. More

Rayvon made things easy. Answered all my questions and was quick to respond. Great experience overall. Answered all my questions and was quick to respond. Great experience overall. More

I've had my vehicle serviced here three times now. All were prompt and professional. Got me back on the road from a road hazard flat tire as well. Appreciate it! All were prompt and professional. Got me back on the road from a road hazard flat tire as well. Appreciate it! More

Great communicator. Great job working to find us the best vehicle to suit our needs. Great job working to find us the best vehicle to suit our needs. More

The entire process was very smooth, and they had a lot of great options. I would highly recommend. great options. I would highly recommend. More

This was my first experience at Luther Brookdale VW, and the whole process was very positive!! Tyler was great, very knowledgeable and patient with us!! I would highly recomend Tyler and Luther to friends a the whole process was very positive!! Tyler was great, very knowledgeable and patient with us!! I would highly recomend Tyler and Luther to friends and family, and I already have !!! More

Yer was great! We came in just to test drive a vehicle, and he was very easy going. Listened to what we had interest in, and helped us decide on a purchase that fel We came in just to test drive a vehicle, and he was very easy going. Listened to what we had interest in, and helped us decide on a purchase that felt right. I'd recommend him in a heartbeat to anyone looking for a vehicle. More

The staff are very welcoming Ask many questions to reveal what we wanted. Listened and responded with knowledge of the vehicle. what we wanted. Listened and responded with knowledge of the vehicle. More