Luther Burnsville Volkswagen

It was the best car-buying experience ever. Linda is super-friendly and helpful. She answered all of my questions. Linda was flexible and accommodating with getting the car ready for pickup and follow super-friendly and helpful. She answered all of my questions. Linda was flexible and accommodating with getting the car ready for pickup and followed up with a phone call. The finance office (Jacqui) was efficient and pleasant. Linda and others at Burnsville VW are very intentional about giving good customer service. Everything about my experience there was positive. I am recommending this dealership to friends. More

I purchased my first VW and new car from Linda Radue two years ago. I was so happy with how everything went (from start to finish) that I came back and decided to lease a Tiguan from her as well. When you w years ago. I was so happy with how everything went (from start to finish) that I came back and decided to lease a Tiguan from her as well. When you work with Linda you can really tell that she cares about you and your needs and makes sure you are 100% satisfied before you leave the dealership. She is phenomenal! I will never buy a car from anyone else! The entire dealership always portrays such great energy and you get a real sense of hardwork and pride when you are there. Thank you Linda Radue and Burnsville VW for all you do! More

Everyone was very friendly, knowledgeable and helpful. I was given several options and had efficient, great service by the service department. Linda Radue was great. was given several options and had efficient, great service by the service department. Linda Radue was great. More

I had a great experience at this dealership. The staff there are very nice and easy going and not pushy at all. They care about the customer rather than just making a sale. Which I find rare in dealership there are very nice and easy going and not pushy at all. They care about the customer rather than just making a sale. Which I find rare in dealerships. I had the opportunity to meet with Linda and she is a wonderful person and knows her stuff. I would recommend this dealership to anyone. It doesn't matter if your looking to buy a car that day or just window shopping, the folks there will treat you right. More

To be honest, I've never liked car sales people. They've always been too pushy for me. John wasn't like that...he gave us the necessary information, was very helpful as to what financing would look like, t always been too pushy for me. John wasn't like that...he gave us the necessary information, was very helpful as to what financing would look like, talked about the car we had chosen and explained why it was such a good buy. He appeared to have our best interest at the forefront of making a sale that would, of course, benefit him. We are long time Volkswagen fans, so we knew coming into the point of sale what we wanted. It was nice to see that John was knowledgeable about the product and was very willing to help us out with any and all our questions. As we were leaving, he was also willing to help us out if we needed servicing of the vehicle...all we had to do was call him. I liked that. I was very satisfied with the customer service we received and look forward to working with Luther Volkswagen and John Trombley in the future. Thank you! More

Due to our wonderful previous experience, there was absolutely no question of where I was going to get my new car. Everyone from Doug in the parts department to Jeff in the business office was fantast absolutely no question of where I was going to get my new car. Everyone from Doug in the parts department to Jeff in the business office was fantastic. Particular mention needs to be made of Linda Radue. She was nothing short of PHENOMENAL! She worked hard to ensure every last detail was precisely as I had hoped. I need to mention that I work across the street from another VW dealership that is less than 2 miles from our residence and did not consider them for a nanosecond. We happily drove much further to buy at Burnsville VW. That speaks volumes of my disappointment with West Side VW and our appreciation for Burnsville VW. Everyone at Burnsville VW was incredible and genuinely enthusiastic. The type of enthusiasm that is not easily faked and shows how much they enjoy working there. More

Great buying experience. Offered a fair price for my trade in vehicle right from the start. Linda went above and beyond and was great to work with. I did not feel pressured at all. Dealership is a very trade in vehicle right from the start. Linda went above and beyond and was great to work with. I did not feel pressured at all. Dealership is a very nice, clean facility. More

My wife and I had a great experience at your dealership when we purchased our new GTI. I was particularly impressed with the numbers you presented on my trade AND the price on the new GTI. - Wayne was v when we purchased our new GTI. I was particularly impressed with the numbers you presented on my trade AND the price on the new GTI. - Wayne was very friendly, professional and took the time to answer all our questions. - My wife appreciated the fact that Wayne spoke with HER... Years ago she had a bad experience at an unrelated business where the salesman spoke to me only. She was very pleased with the fact that Wayne listened to her. - Our whole experience was smooth and timely. - Your facility is very nice, we appreciate the beverages and cookies. - I was initially attracted to your store by a special offer on a demo GTI on your lot. I would have bought it, but my wife & I were attracted to another car. - One little thing I thought could be better is the sales offices are a little to "informal" and not quite private enough, not a big deal though. I had previously visited Westside VW. They were ok, but the offer they put on the table was 1000's more expensive. Quite frankly, after seeing your offer, I was insulted by theirs. More

This was our first time purchasing a Volkswagen. I give Linda the highest marks for helping us with our purchase. She was friendly, knowledgeable and most importantly, not pushy. She made the process feel Linda the highest marks for helping us with our purchase. She was friendly, knowledgeable and most importantly, not pushy. She made the process feel very comfortable. It felt like working with a friend, who's only concern was that we got the best vehicle for us. Once the deal was done she took the time to walk us out to the car, show us all the features, and how they worked, and even gave us a hug before sending us off. She also called the house the next day to see how we were doing with the new purchase and if there was anything else they could do for us. Everyone there was caring, kind and friendly...like family. Awesome experience! More

Great new building, friendly sales staff. This was My Great new building, friendly sales staff. This was My first time at this dealership and buying from A Luther dealership. Very up front sales team, Great new building, friendly sales staff. This was My first time at this dealership and buying from A Luther dealership. Very up front sales team, haven't Needed service yet, that's where I will base my repeat Business upon. More