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Lynch Ford Chevrolet - Service Center

Mount Vernon, IA

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14 Reviews

14 Reviews of Lynch Ford Chevrolet - Service Center

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March 24, 2022

Had my Ford Edge serviced today the windows and locks were inoperable. It was determined a wire was broken. Getting a replacement part was on back order. Luke The Service advisor said they might be able More

by Migoerdt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Thole
September 20, 2021

Had the 2 rear shocks seize up on 2019 Tahoe with 42,000 miles. I expressed my concern about the high replacement cost of over $1,600. I recieved a call from the service manager 4 days later. He contacted G More

by Rgaddis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Krogman
Sep 22, 2021 -

Lynch Ford Chevrolet responded

Thank you for the review Rgaddis. I am glad Jeff was able to get assistance from GM and everything worked out to you satisfaction. John Walz-General Manager

July 09, 2020

By far the best service department I have been to. Clean, Quick and Friendly. They got me in and fixed my truck issue so I could go on vacation the day I called. Thanks again! More

by 98flstc
Recommend Dealer
Yes
Employees Worked With
The whole service dept.
Jul 10, 2020 -

Lynch Ford Chevrolet responded

Thank you for the nice review. I am glad we were able to fix your truck before you went on vacation. John Walz-General Manager

February 27, 2019

HORRIBLE experience and customer service Took my vehicle in for an oil change (which always takes 2+ hours, annoying! but I get it for free so that is why I do it) and the guy explained to me More

by brennamoats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lucas (service) Jeff (manager)
November 26, 2018

2012 Ford F150 3.5 EcoBoost Motor Replacement So let me start ... I purchased my 2012 F150 EcoBoost Platinum from Lynch Ford in Mt. Vernon, IA in October of 2012 with good results. The reason I we More

by diedrichjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Lynch, Jeff Krogman
Dec 04, 2018 -

Lynch Ford Chevrolet responded

Connie & Dick, I appreciate your review and your very kind words. I know the situation was unfortunate but I’m happy to hear that you feel our team did the best we could for you. I’m blessed that through hard work I’ve assembled a team that promotes our culture of taking care of our customers. I’m proud of them. You can be assured that I will personally thank each person involved and congratulate them on a job well done. Thanks again for the the great review and thank you for your continued loyalty to our dealership. Dan Lynch

November 09, 2017

Lynch Ford Experience I have had the distinct pleasure of buying cars from Dan Lynch over the last 7 years. I've traded cars, had service and sold cars to them without trad More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Lynch, Jeff, Mark, Luke
Nov 10, 2017 -

Lynch Ford Chevrolet responded

Thank you Barry! I very much appreciate your kind words. You have been a very loyal customer for many years and I appreciate the opportunity to help you with your automotive needs. Thanks again! Dan Lynch

October 30, 2017

Not the same Lynch. Unfortunately their Ford service leaves something to be desired. Their consistent response to an issue with a 2010 Ford Fusion issue is "We don't kno More

by DV52403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luke Thole
April 15, 2017

Great service! We recently purchased a used Pontiac G6 and it came with one key and no remotes for the keyless entry/remote start. We purchased new remotes from Amaz More

by Nikneymeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Moses
Apr 16, 2017 -

Lynch Ford Chevrolet responded

Thanks so much for the great review and the feedback on your recent experience with our service department! Dan Lynch

July 25, 2016

Quick in out oil change & tire rotation I live in Cedar Rapids but I have no problem driving to Mt Vernon to get Superior treatment and Service. I consider the treatment I receive from Lync More

by magic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LUKE
November 08, 2014

Lynch Solved My Problem I have a Ford Fusion that wouldn't fill all the way up when empty. Since I live in Cedar Rapids I took it to the Ford dealer in Cedar Rapids. The Ceda More

by akidd311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
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