Lynch Ford Chevrolet - Service Center

Long wait and excuses I just returned home from Lynch Ford after waiting just short of 2 hours for an oil change. I arrived at 4 and I finally asked at 5:30 about the stat I just returned home from Lynch Ford after waiting just short of 2 hours for an oil change. I arrived at 4 and I finally asked at 5:30 about the status of my oil change. I was told that they had no record of my car and would check into it. After they finally figured out where my car was, I was told that it was the other service writer's fault who left at 5 as he failed to do paperwork for my car so the service writer that was still there did not know that my car was there. I was given the excuse that they were really busy after I arrived so the service writer that was there till 5 didn't have time to do my paperwork and get the service started on my car as he had other cars to check in after mine and getting the new cars checked in was a priority over checking in the cars that arrived earlier. An apology would have been nice but rather I got excuses and blaming someone else. I am currently in the market to buy a vehicle but will not work with Lynch Ford nor will I go back for service. Lynch Ford does not offer the level of customer service that they used to offer when I bought my car from them. After messaging this to the dealership, I received a phone call and e mail apologizing for the long wait and excuses. I am now much happier with Lynch Ford. More

I have been taking all my vehicles to Lynch Ford for services for about 6 years. The quick lane is well run with very good customer service. The people are friendly and professional and make sure that e services for about 6 years. The quick lane is well run with very good customer service. The people are friendly and professional and make sure that everything is explained to you to your satisfaction. They provide a very nice basic car wash as part of almost every service or repair they make. All the repairs have been done correctly and the vehicle is clean insides and out. Because of their excellent service center, I started buying my vehicles there as well. In the last few years I've purchased two vehicles from them and both times Dave Jordan was very professional. I was dealt with in a fair and courteous manner, without any "used car salesman" games. I've had very different experiences at other dealerships over the years and it is nice to just get the deal done without any drama. Recently, I had some problems with my Fusion moonroof that was about a year out of warrantee. Jeff Krogman went well above and beyond what I hoped for in helping me resolve the issues I had with the vehicle. Lynch ford has consistently been good to work with over the years. In short I'm taking the time to write this review because I believe that Lynch Ford has always treated me right and I think a business that does that consistently deserves to be acknowledged for it. More

We have always received excellent care at Lynch and our service advisor is Luke Thole. He is very knowledgable in what is needing done, friendly and gets us in and done in a timely manner. The facilities service advisor is Luke Thole. He is very knowledgable in what is needing done, friendly and gets us in and done in a timely manner. The facilities are comfortable while waiting and love the complimentary wash and vacuum. Will not go to anyone other than Luke for our needs at Lynch! More

The service work done on our van is always done at Lynch. The same with my father in law's van. We have been totally satisfied with the quality of work, the ability to get the work done on a timely basis o The same with my father in law's van. We have been totally satisfied with the quality of work, the ability to get the work done on a timely basis or even in a "emergency" for us. This is probably due in no small part to Jeff Krogman, or personal service advisor. We are greeted in a friendly, prompt fashion, and the work necessary is explained well with options provided. And the Quick Lane works well too. More