Lynn Layton Ford

This is my 3rd vehicle purchase at Lynn Layton Ford in Decatur, AL. Each time the people I've worked with are friendly, helpful and no pressure. They truly want me to love my car, and it shows. They focus Decatur, AL. Each time the people I've worked with are friendly, helpful and no pressure. They truly want me to love my car, and it shows. They focus on building trust and honesty so that they get repeat business and their customers are comfortable recommending them to family and friends. Some places take you for what they can and don't care if you ever come back. Lynn Layton goes the extra mile every time! (Pun intended lol) More

Loved working with Shad. He is a deal closer. Dealership had vehicle I was looking for. He is a deal closer. Dealership had vehicle I was looking for. More

Would not answer calls or return messages. Took one full month to bring bronco from lot to shop to even look to see what problem was. Assumed he knew what problem was but was incorrect in assu Took one full month to bring bronco from lot to shop to even look to see what problem was. Assumed he knew what problem was but was incorrect in assumption which caused me to not have my vehicle for an entire month. Once looked at it took 1 day to fix problem. Ridiculous! More

The experience was wonderful, I picked a vehicle that I thought was right for me but wasn't so they worked hard to get me what I really wanted. Everyone was very nice. thought was right for me but wasn't so they worked hard to get me what I really wanted. Everyone was very nice. More

Easy to work with,great attitude. Very eager to help with your vehicle. Always a smile Very eager to help with your vehicle. Always a smile More

I was excited to purchase a 2024 F350 Truck as the start of a new era with my company to replace the Dodge Ram branded trucks. Unfortunately, upon receiving the truck we began to have issues with our traile of a new era with my company to replace the Dodge Ram branded trucks. Unfortunately, upon receiving the truck we began to have issues with our trailer lights not functioning properly. Then we began having issues with the backup camera not functioning properly. The other issue was the right rear "Ford" Cap popped off and was lost on the highway at some point in time. All items have been taken care of at this time. I was a bit disappointed in the amount of time it took to make the repairs, but thankful that the issues seem to be resolved. More

Tucker made everything so easy from start to finish. I love driving a Ford. Thank you so much! I love driving a Ford. Thank you so much! More

Fast friendly service no pressure on buying a vehicle gave multiple options on vehicles to purchase gave the pros and cons of each vehicle while comparing your choices gave multiple options on vehicles to purchase gave the pros and cons of each vehicle while comparing your choices More

Dealer accepted vehicle with no appointment and quickly and efficiently performed the service as requested. and efficiently performed the service as requested. More

Great service, especially Shad. My experience was very professional and also friendly. Would use them again, even though they are 45 min. away. My experience was very professional and also friendly. Would use them again, even though they are 45 min. away. More