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Lynn Layton Ford
Decatur, AL
455 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 455 reviews
June 03, 2024
Jim was great. I had several questions about service intervals and work performed and he took the time and explained every one. I had several questions about service intervals and work performed and he took the time and explained every one. More
by HHRK01
Verified CustomerEmployees Worked With
Helpful May 31, 2024
Fast service, on time and thorough a good experience will use again in the future thanks use again in the future thanks More
by mgrout1533
Employees Worked With
May 31, 2024
I appreciate how I can rely on what Jim and Brad tells me about what my car needs to be a safe vehicle for my family to drive. Dale and Bradley out in the shop really take special care of our families my ve about what my car needs to be a safe vehicle for my family to drive. Dale and Bradley out in the shop really take special care of our families my vehicles, to ensure that things are identified to ensure any future potential issues. All of the support team at quick lane have been maintaining our vehicles for years. Our children were in high school when Quick Lane began maintaining our vehicles and now our three kids are grown and out on their own and two are married with families of their own and they still bring their vehicles to Quick Lane for repair. Our daughter drives an hour from New Market to Decatur to continue service from Brad, Jim, Dale and Bradley. The other techs I do not know as well as they have not been there as long, but I can rest assured that these four team members have our backs. Please let them know how well they care for their customers, I am sure you already have, but if not, please do. More
by FORDTRUK
Employees Worked With
Other Employees :
Brad Nichols, Dale Mcabee, Bradley
May 29, 2024
Cordially resolved to my satisfaction when a dispute arose whether work would be covered by the new vehicle warranty. Thanks . arose whether work would be covered by the new vehicle warranty. Thanks . More
by jfmb
Employees Worked With
May 27, 2024
Sales process was fast and easy. No surprise fees and dealer was very accommodating to for me as I was buying from out of state. Brought down one star as even though the truck was bl No surprise fees and dealer was very accommodating to for me as I was buying from out of state. Brought down one star as even though the truck was blue certified by the dealership, I’ve had to take it in for warranty work twice now and there have been a few issues with paperwork, however, these are really exasperated because of not being local to the dealer. More
by Alex
Employees Worked With
May 25, 2024
Joe is the best service manager I have ever dealt with. Professional, polite and efficient. He is the face of Lynn Layton for me. Professional, polite and efficient. He is the face of Lynn Layton for me. More
by gbrown3622
Employees Worked With
May 23, 2024
Excellent experience from start to finish. Glen, the Service Advisor, was friendly and professional. Work was done in a timely manner. I was in and out in a flash. Top shelf service all the wa Glen, the Service Advisor, was friendly and professional. Work was done in a timely manner. I was in and out in a flash. Top shelf service all the way around. Would highly recommend to all looking for a team of professionals that will make sure your vehicle will be running for years to come. More
by SHARPSHOOTERS298
Employees Worked With
