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Lynn Layton Ford - Service Center

Decatur, AL

4.6
345 Reviews

345 Reviews of Lynn Layton Ford - Service Center

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January 03, 2024

Truck has been in shop 3 times for charging fault alarm I have paid over 1300 dollars and the alarm still isn’t fixed. I understand this is a intermittent problem but the truck is smart enough to tell me the More

by HOOKEMBASSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen smith
December 31, 2023

I appreciate the quick lane. I show up early on Saturday and they get me in about. More

by MooreMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

The pick up service was both a surprise and a demonstration of fords awesome service ! More

by mattnelson1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Wimberley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Armstrong, Randy Brown, Rick Stackhouse, James Baker, Blake Hoffman, Brad Clayton
December 30, 2023

Took 2 hrs to change oil and rotate tires. Was told when I ask how long it would take was told 45 minutes to one hour. More

by TRIKER0
Recommend Dealer
No
Employees Worked With
Don’t know their names
December 30, 2023

Great service. Appreciated their help. They changed the oil and rotated my tires. Thank you. More

by patriciaaclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Armstrong, Brad Clayton
December 29, 2023

Brad is a great guy. He cares about you. Great products and good prices. Go see em. More

by RASTACKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad , Rick Stackhouse
December 28, 2023

The people in the service department are awesome! They always take good care of me. More

by MAYBABY2005@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Jim set me up for the service and was exceptional friendly. The service was quick and I was notified when I could pick my car up. The team is always very professional and helpful!! More

by TAMMYSW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2023

Great service as always, Brad and team had me out in 30 mins for the works More

by SHEET004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
December 21, 2023

Joe always keeps all of our vehicles, both company and personal, in great working order. Thanks to Joe and his co-workers we never go anywhere else for our repair needs. More

by CHRIS@MITCHELLSERVICES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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