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Lynn Layton Ford - Service Center

Decatur, AL

4.6
346 Reviews

346 Reviews of Lynn Layton Ford - Service Center

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November 28, 2023

Great service. I took truck in for service work, went to work and picked up truck at lunch service work finished. Just same as al ways. More

by RWARD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

They do very good repairs. However, when purchasing my vehicle, I was decided. The vehicle had 4000 miles on it, I had to buy a rim, a tire, a jack and luggage racks. There is More

by carolannmalone290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Very Helpful and very experienced. Great customer service. I would refer them to family and friends always. More

by TDJAMES222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Great service! Fast and clean, great location, people, talent and fun, smart, fair, team, smile More

by Tylerpresley91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Joe kept my truck trying to figure out what was wrong with it but wasn't able to get it to act up so he told me to take it and let him know if it does it again and he would take another look at it. He wa More

by VANGEISTCABINETMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Other than being 30 minutes late, it was great. Only took 10 minutes to finish two recalls. More

by WARDBG1
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Everything went better than expected. I really appreciate the quick service and the car drop-off More

by drsfewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Always a great experience at Lynn Layton Ford. Use the Quick Lane every time to ensure my vehicles are serviced properly. More

by J J 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

We enjoy visiting this dealership. Very pleasant and courteous. They make the waiting as pleasant experience as possible. More

by Deborah Castleberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

I had a warranty issue on my Ford Escape. I had the vehicle towed to you on 9/11/23 and just got it back on 11/8. Lack of communication and clarity of the status of repairs. More

by EDMONDS0
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Presley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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