
MINI of Escondido
Escondido, CA
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They really took great care of my Mini. Albert explained it all to me and helped me understand the bill, while Mario explained what work had been performed in a video Albert explained it all to me and helped me understand the bill, while Mario explained what work had been performed in a video More
Our service advisor, Richard Correa, was fantastic to work with. While the service was excellent overall, we are giving a four-star rating because the technician delivering the car overlooked a dashboard work with. While the service was excellent overall, we are giving a four-star rating because the technician delivering the car overlooked a dashboard notification for a burnt-out bulb. Thankfully, Richard immediately addressed the issue by sending our car back for a complimentary bulb replacement. His professionalism and quick action are why we have been servicing our 2016 Mini Cooper Countryman here for years and will continue to do so. Thank you! More
Come one come on. Many of Escondido with Terrence has the service manager. Just take your car and you will see it's one of the best experiences you ever has as a custo Many of Escondido with Terrence has the service manager. Just take your car and you will see it's one of the best experiences you ever has as a customer More
The advisor, Richard Correa, was very helpful, friendly & attentive. He made my experience less stressful with his patience . He did not try to take advantage of me by having them perform unnecessary servic attentive. He made my experience less stressful with his patience . He did not try to take advantage of me by having them perform unnecessary services. He has restored my trust in BMW’s , service center. Thanks, Richard! More
Albert is a dedicated professional. Customer service and customer satisfaction are important core values for him. I always seek out Albert when I bring my car in for service. He is v Customer service and customer satisfaction are important core values for him. I always seek out Albert when I bring my car in for service. He is very polite and responsive to my requests. Mini is fortunate to have such a valued employee! More
My service advisor eric. . took care of my service for my mini and was excellent.. ask for eric for your advisor and you will not be dissapointed. Thanks !! . took care of my service for my mini and was excellent.. ask for eric for your advisor and you will not be dissapointed. Thanks !! More
professional friendly sales team. Making a stressful professional friendly sales team. Making a stressful process a breeze! Looking forward to 2024 trade in. professional friendly sales team. Making a stressful process a breeze! Looking forward to 2024 trade in. More