MINI of Escondido

I am always so pleased to bring my mini in for service at Mini Escondido. Brandon helped me every step of the way. He was so patient with me. Explained the entire process and kept me posted on the status Mini Escondido. Brandon helped me every step of the way. He was so patient with me. Explained the entire process and kept me posted on the status of my car. I didnt have to keep calling to find out what was going on. The constant communication was so refreshing! I will be back!!! Thank you for great service! More

Over all experience with service was great. I was in and out in no time at all. It was a simple oil change and tire rotation. I was told my car would be done in less thn an hour and I only. 35 mintues. The out in no time at all. It was a simple oil change and tire rotation. I was told my car would be done in less thn an hour and I only. 35 mintues. The service dept. My my day by getting me tken care of so quickly. I will definitely return and recomend this dealership for anyone to have their Mini serviced here. More

My experiance with Brecht Mini service center has been exceptional! When I arrive I am greeted professionally by someone and my car door is opened for me every time; this may seem minor but this small act exceptional! When I arrive I am greeted professionally by someone and my car door is opened for me every time; this may seem minor but this small action stands out when compared to other service centers. My service advisor(s) are always pleasant and friendly; one of the advisors even suggested a great resturant for lunch and then offered to print me directions as well. My service is always thorough and so far I haven't had to pay a dime because the service plan is so great. Both Brandon and Brian have been excelent and a pleasure to work with! More

I had the pleasure of working with Brandon in the Minni service department. Everything was explained to me. The car was promsied at a specific time and was ready when I came to pick it up. I was very pl service department. Everything was explained to me. The car was promsied at a specific time and was ready when I came to pick it up. I was very pleased with the service I received and the way I was treated. I will definetly be back. More

Brian Sanford is my service advisor. HE is AWESOME!! The best! Working with him is a pleasure, and he makes sure my mini is well taken care of!! I've been working with Brian since 2007 and he knows his stuf best! Working with him is a pleasure, and he makes sure my mini is well taken care of!! I've been working with Brian since 2007 and he knows his stuff. If you need someone terrific to work with at Mini Service (in Escondido) be sure to contact him. More

I call my Service Advisor, Brian Sanford, the friendliest and the most knowledgeable service advisor. His approach is personalized, my husband and I felt like he is a member of our family. He lets me know and the most knowledgeable service advisor. His approach is personalized, my husband and I felt like he is a member of our family. He lets me know ahead of time when my next service is due and what it would entail, no guesswork. I could even ask him for an approximate cost, so no surprises. I feel that Brian is well liked by his peers. In one of my visits, Brian happened to be off, however, another service advisor assisted me as if I were his own. I could go on and on and on about Brian. We live in the South Bay area and could have gone to another Mini dealership for service, but we do not mind driving all the way to Escondido to have my Mini Cooper serviced. It is all because of Brian Sanford. Our experience with him is THE BEST BAR NONE! More

Brian Sanford is the best service advisor that I could ask for. I look forward to my service appointments because I know that I will be taken care of. I trust him to give me honest advice & I would not ta ask for. I look forward to my service appointments because I know that I will be taken care of. I trust him to give me honest advice & I would not take my Mini anywhere else. I've been so happy with my experiences that I want to keep my Mini Forever!!! More

I had a very wonderful experience. I have been to many dealership before that don't really care about how they treat u they just want your money but I felt very comfortable at this dealership and didn't f dealership before that don't really care about how they treat u they just want your money but I felt very comfortable at this dealership and didn't feel like I was being taken advantage of. I would recommend anyone to go here. More

Very Polite and goes out of his way to make things right, to bad there aren't more employees like this young man. Great Employee I have been to a lot of Dealerships that just do not compare to this dealershi to bad there aren't more employees like this young man. Great Employee I have been to a lot of Dealerships that just do not compare to this dealership. Great job with all of the associates that I have had contact with. More

brian sanford really takes care of senior citizens - any problem i have he attempts to assure on the phone that he understands what i'm talking about - then i bring it in and he always has that winning smil problem i have he attempts to assure on the phone that he understands what i'm talking about - then i bring it in and he always has that winning smile and wonderful manners - he treats me as if i am his own grandmother - i trust him and my work has always been completed as promised - i tell everyone how much i trust him! More