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32 Reviews of MINI of Mt. Laurel - Service Center
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May 07, 2021
I have owned many cars and had them all serviced. Mini of Mt. Laurel is by far the best place. Our Service Manager, Andy, is awesome. We get videos of the service person inspecting the car with ann explainat Mt. Laurel is by far the best place. Our Service Manager, Andy, is awesome. We get videos of the service person inspecting the car with ann explaination of what needs to be done, I highly recommend Mini of Mt. Laurel. More
by ksamlerturner
Employees Worked With
Other Employees :
I forget who our sales person was, but I believe Tom
March 26, 2021
Nicest people ever , felt right at home . Would buy or lease my next Mini there no problem . Even though it was a lease return they were still professional and not your typical sales type people . A relax lease my next Mini there no problem . Even though it was a lease return they were still professional and not your typical sales type people . A relaxed atmosphere in sales and service More
by lewisshinkle
Employees Worked With
Mike Hostedler
October 30, 2020
James ‘Jaye’ and his team continue to provide an excellent customer experience throughout the service process. From scheduling, the service technician’s video inspecting my vehicle, keeping me infor excellent customer experience throughout the service process. From scheduling, the service technician’s video inspecting my vehicle, keeping me informed, and follow. Great job! More
by DJ
Employees Worked With
Jaye Venito
October 11, 2020
Excellent dealership. Service department is top notch. This is my second mini (had a 2012 and now a 2018) and all maintenance and service work done at dealership. Very pleased. This is my second mini (had a 2012 and now a 2018) and all maintenance and service work done at dealership. Very pleased. More
by Ed S.
Employees Worked With
Jaye and Andy
May 21, 2020
If you want a great service choose Mini of Mt. Laurel!! They are a cut above the rest!!! I didn’t expect an easy experience during COVID and I don’t know why, because Mini has been great. I had an awesome They are a cut above the rest!!! I didn’t expect an easy experience during COVID and I don’t know why, because Mini has been great. I had an awesome experience! More
by Nina
Employees Worked With
Andy
May 20, 2020
Everyone was very friendly and helpful. Everything about my experience was easy: scheduling my appointment online through picking up my vehicle. I really appreciated the video from the tech as well as the a my experience was easy: scheduling my appointment online through picking up my vehicle. I really appreciated the video from the tech as well as the ability to choose which issues I wanted to address at time of service. Every one was amazing. My only complaint was that the BMW dealer where I live stopped servicing Mini Coopers and I had to drive an hour to my closet Mini dealer. But everyone at the mini dealer was amazing!!!! More
by Pbaxter
Employees Worked With
Jaye Venito
June 19, 2019
Charging for items not fixed Not only have I been charged for items not fixed, the wrong items have been "fixed", they've tried to charge me for items not requested, and refuse to Not only have I been charged for items not fixed, the wrong items have been "fixed", they've tried to charge me for items not requested, and refuse to fix an item stemming from another repair. I'm done with this dealership and Mini as a whole. It's a real shame since I did love the car, one I wanted for over 15 years before buying. More
by Nash
Employees Worked With
Jimmi
February 28, 2017
Quality Service with a Smile! Sometimes when I am driving past Mini of Mt. Laurel, I stop in with a question. The service members always greet me with a smile and ask me what kind Sometimes when I am driving past Mini of Mt. Laurel, I stop in with a question. The service members always greet me with a smile and ask me what kind of help I need. I love the top notch service and the willingness to answer any of my questions about my Mini. They are never too busy to help!!! Thanks so much!! More
by Rocket2
Employees Worked With
Jaye
September 23, 2016
Fantastic Service Department! James did an outstanding job. Our visit was for an oil change for my wife's 2015 Mini Cooper S convertible. We waited in the lounge, had snacks, wat James did an outstanding job. Our visit was for an oil change for my wife's 2015 Mini Cooper S convertible. We waited in the lounge, had snacks, watched TV, and we also had a nice visit with Ben Webb, our sales associate (who we believe also did an outstanding job when we purchased our vehicle). It took less than one hour for our vehicle to be serviced, and the work was done to our satisfaction (and our vehicle came back nice and clean). We highly recommend Mini of Mt Laurel NJ to our family and friends! More
by Friend of Challis
Employees Worked With
James, as well as Ben
October 04, 2014
Expectations exceeded! Long story short, I discovered a small oil leak on my 2013 JCW GP while performing an oil change in my own garage, and I wanted to make sure that it w Long story short, I discovered a small oil leak on my 2013 JCW GP while performing an oil change in my own garage, and I wanted to make sure that it was addressed ASAP. Other Mini dealers in the area were unable to either accomodate my schedule or get me in on such short notice, however, the fine folks at Mini of Mt. Laurel were not only able to get me in, but they also were able to take care of a minor hatch rattle, and they replaced my cabin filter and performed a brake fluid flush as well. I was in and out in an hour and a half, which blew my expectations completely out of the water. Now that's how you do service. Well done! More
by ZR
Employees Worked With
Erich, Kathleen
