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MINI of Ontario

Ontario, CA

4.8
222 Reviews
Call Dealership (855) 847-0580
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1251 Auto Center Dr.

Ontario, CA

91761

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222 Reviews of MINI of Ontario

January 18, 2026

Beware of dealership practices unknown to the public such as original car parts switching with that of cheap off market components. If you take it to get serviced there, they will swap out more that just tha More

by NUNYA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Samantha Zellman , Doug Pielemeier
Report | Print
Jan 25, 2026 -

MINI of Ontario responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your experience with our Service Department. Can you please send your preferred contact method to me? Thank you, Ramzi Kakish BMW of Ontario Fixed Operations Director rkakish@penskeautomotive.com

January 06, 2026

Very easy to work with as well as accomodating and transparent. I would Highlights recommend Sam or Morgan. More

by robertwkling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan, sam
Report | Print
Jan 07, 2026 -

MINI of Ontario responded

Thank you for recognizing our team's transparency and accommodation. We appreciate your recommendation and support. MINI of Ontario values your feedback.

August 20, 2025

Marcus is a professional, respectful service advisor. Thanks to him for always helping me out. More

by pjstrunk90
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Pielemeier
Report | Print
Aug 21, 2025 -

MINI of Ontario responded

Hello, We are glad to read about the professional and respectful experience you had with our Service Team. However, I would like the chance to speak with you to learn more about the 3-star rating we have received. Can you please email me with your preferred contact information? I appreciate your time! Scott Son BMW/MINI of Ontario Fixed Operations Director sson@penskeautomotive.com

August 18, 2025

Purchasing my new Mini was the best dealership experience I’ve ever had. Morgan and Sam were both really helpful through the whole process of getting my new car, getting me a great price, and getting me thro More

by bpelham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Gutierrez, Sam Zellmann
Report | Print
August 13, 2025

I stop by on my way home. Told her exactly what I was looking for within my price range. Five minutes later I was purchasing a car, that easy More

by Moisesvega.g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan and Samantha
Report | Print
August 13, 2025

Had a very quick service appointment yesterday. Car drove like new after the service was completed. More

by mwitham45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Pielemeier
Report | Print
Aug 13, 2025 -

MINI of Ontario responded

We're pleased to hear that your service appointment was quick and effective. Thank you for choosing MINI of Ontario.

August 11, 2025

Great prompt service and the technician provided videos which was great nice loaner totally new More

by Jfhayet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Pielemeier
Report | Print
Aug 11, 2025 -

MINI of Ontario responded

We're glad you appreciated the service and loaner vehicle. If there's anything else we can help with, let us know.

August 04, 2025

Great service and friendly staff. Always helpful and knowledgeable service technicians reviewing your car safety. More

by Lady Mini B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Report | Print
Aug 04, 2025 -

MINI of Ontario responded

Thank you for your kind feedback. We're pleased to hear that our team at MINI of Ontario provided knowledgeable and helpful service.

August 02, 2025

Knowlegable and friendly. Marcos walked through all the steps and explained what needed to be done gave me clarification on all my questions. More

by candace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Centeno
Report | Print
July 22, 2025

Awesome purchase experience! Samantha was super knowledgeable and helpful during the buying process…. Will definitely consider a second purchase from Mini of Ontario!!! More

by Blackhawk_pilot2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Zellmann , Doug Pielemeier
Report | Print
Jul 22, 2025 -

MINI of Ontario responded

Thank you for sharing your experience. We're happy our team could assist in making your purchase smooth. Wishing you enjoyable drives ahead with your new MINI from MINI of Ontario!

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