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MINI of San Diego

San Diego, CA

5.0
221 Reviews
Call Dealership (858) 616-6464
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5202 Kearny Mesa Road

San Diego, CA

92111

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221 Reviews of MINI of San Diego

November 21, 2022

I had the best car buying experience on November 13th! I've always found the process aggressive and pressuring. Our salesman Joe was knowledgeable & informative while at the same time leaving my husband a More

by tonia.phillips619
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Ghozn, Lisa Mitchell, Yari Torre , Sean Weaver
Report | Print
Nov 25, 2022 -

MINI of San Diego responded

Congratulations on your new car, Tonia! We are so thrilled to learn about how wonderful your experience was at MINI of San Diego with our Sales Team. Thank you for taking the time to leave us a 5-star review. We look forward to working with you again in the future.

November 20, 2022

Excellent customer service, choice of text or email with car service reminders and appointment follow up, on time for service appointments, Awesome videos of mechanic repairs and service recommendations. More

by Joyceakelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
anthony palermo
Report | Print
Nov 21, 2022 -

MINI of San Diego responded

Thank you so much for the 5-star rating. We greatly appreciate you choosing to visit us at MINI of San Diego.

November 18, 2022

I have been working with this dealership since they opened and love them! Can’t wait to purchase my fourth Mini :) More

by angelasharrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Report | Print
Nov 22, 2022 -

MINI of San Diego responded

Hello! Each and every day, the staff of MINI of San Diego strives to be excellent. Stellar ratings like yours are always our goal.

November 12, 2022

Mini of San Diego offered cheerful professional service with a high level of experience and competence More

by tmcktalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Nov 14, 2022 -

MINI of San Diego responded

Hello! Thank you for leaving a review. We are pleased to know you received excellent service from our knowledgeable and professional Service Team. If you need any further assistance, please let us know. MINI of San Diego is here for your automotive needs.

October 18, 2022

Excelent service, experts with more than 40 years of experience in bmw and mini etc More

by Osvaldoloya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric hall, Sean Weaver
Report | Print
Oct 20, 2022 -

MINI of San Diego responded

Hello there. Our team here at MINI of San Diego is so very thankful for the outstanding 5-star review. We strive to deliver world-class care to all of our customers and our experienced staff works to make sure this is achieved daily. Thank you for choosing us for your vehicle needs and let us know if you have any further questions.

October 16, 2022

Excellent service from drop-off to pickup. The personnel are professional and the workmanship is excellent. More

by tom.macintosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Oct 19, 2022 -

MINI of San Diego responded

Hello. We are delighted to read you enjoy our arrangements and that our Service Team here at MINI of San Diego has excellent work ethics and professional customer service. Thank you for leaving this great review.

October 15, 2022

Great people and services thank you for everything one of the best dealers I know More

by mrhollywood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Oct 18, 2022 -

MINI of San Diego responded

Hello, thank you for your highly-rated review. We strive to deliver a great experience to all of our valued customers, and we're happy to see that your visit here at MINI of San Diego was great.

October 14, 2022

Helpful and knowledgeable except the Saturday receptionist. She had no clue on the questions I had around having to have my car towed in. More

by 02praises-cogent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Palumbo
Report | Print
Oct 20, 2022 -

MINI of San Diego responded

Hello, Your satisfaction is our top priority here at MINI of San Diego and I would appreciate the opportunity to address the feedback you've shared about your interactions with our team. Please reach out to me directly if you would like to discuss this further. Best regards, Rich Manas General Manager MINI of San Diego rmanas@penskeautomotive.com

October 14, 2022

I liked receiving a video of my car showing me the condition of the parts they had checked out. I appreciated the visual assessment, everyone should start doing this More

by jdycole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Perry
Report | Print
Oct 17, 2022 -

MINI of San Diego responded

Hello, Thank you for your five-star review. We are happy to know that your experience from the check-up to the service was excellent. If you have further needs let our staff at MINI of San Diego know. Have a good day!

October 12, 2022

Great service, Anthony is a great service advisor. The department manager helped me out immensely when our car was vandalized. More

by Mark C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry ziti, Anthony palumbo, Sean Weaver
Report | Print
Oct 14, 2022 -

MINI of San Diego responded

Mark, we thank you for taking the time to write a review and share your positive experience with our Service Department. We hope you'll think of MINI of San Diego next time your vehicle requires service.

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