Back

MINI of San Diego

San Diego, CA

4.9
233 Reviews

5202 Kearny Mesa Road

San Diego, CA

92111

Directions

By Type

233 Reviews of MINI of San Diego

September 01, 2022

We bought our Mini in 2014 and have serviced our car with your service department since. Anthony Palomo is an outstanding coordinator. Excellence in every way. Very satisfied customer. Thank you. More

by briggs388048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 03, 2022 -

MINI of San Diego responded

Hello. Thank you for such a stellar five-star review. Our Service Team is overjoyed that you have been completely satisfied with our top-notch customer care. We also value your loyalty to us over the years and please let us know if you have any questions moving forward. Thank you again and have a fabulous day.

August 31, 2022

Tienen todo el equipo necesario para arreglarlos sin adivinanzas los arreglan y los calan que todo quede bien More

by merkadillo24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 02, 2022 -

MINI of San Diego responded

Hello, thank you for your five-star review. MINI of San Diego is happy that we could assist you with your repairs.

August 29, 2022

Very friendly, took time to ask question and understanding my request. Very attentive and professional. More

by Laugustine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yari and Kevin., Sean Weaver
Aug 31, 2022 -

MINI of San Diego responded

Hello Laugustine, thank you for your positive feedback. We are happy to learn we were able to provide you with professional, friendly, and attentive service. Let us know if you need any assistance in the future.

August 26, 2022

The service and communication is always great. I would highly recommend them. You won’t be disappointed. More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Perry
Aug 31, 2022 -

MINI of San Diego responded

Thank you for the great review, Kay! MINI of San Diego appreciates receiving such positive feedback. We are happy to know that our Service Team communicated well and delivered on your needs. Thank you for allowing us to serve you.

August 26, 2022

First visit. Found them very professional, thorough and Great at keeping me informed. Service Advisor Anthony Palomo was great to work with. More

by Stephencastro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Polomo
August 20, 2022

I had to have my engine replaced. 3 days after getting it back, my engine overheated and all the coolant leaked out. Completely unacceptable since it’s a dealership. No service people More

by dechambers72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 23, 2022 -

MINI of San Diego responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you regarding your engine and the services that our Service Team provided. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Rich Manas General Manager MINI of San Diego rmanas@penskeautomotive.com

More
Aug 23, 2022 -

MINI of San Diego responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you regarding your engine and the services that our Service Team provided. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Rich Manas General Manager MINI of San Diego rmanas@penskeautomotive.com

More
Aug 23, 2022 -

MINI of San Diego responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you regarding your engine and the services that our Service Team provided. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Rich Manas General Manager MINI of San Diego rmanas@penskeautomotive.com

More
August 17, 2022

Customer for many years and keep returning, which is a testament to the great service More

by Andygeall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hall, Sean Weaver
Aug 19, 2022 -

MINI of San Diego responded

Thank you for the positive feedback! We are honored to have earned your repeat business here at MINI of San Diego and appreciate your confidence in our Team to consistently deliver great service. We look forward to seeing you again next time.

August 17, 2022

The service department at San Diego Mini is top notch! They are very friendly, knowledgeable and helpful! More

by Loretta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Palermo
Aug 19, 2022 -

MINI of San Diego responded

Thank you for taking the time to leave this five-star rating! It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us all here at MINI of San Diego in the future.

August 16, 2022

Service advisor Anthony is professional, helpful and extremely knowledgeable. Thou the drop off process is a bit cumbersome, overall I’m pleased with how well they took good care of servicing my vehicle More

by Phil3563
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Palomo
Aug 18, 2022 -

MINI of San Diego responded

Hi Phil, all of us here at MINI of San Diego appreciate this wonderful review. We are so glad our Service Department was able to take great care of you and your vehicle. We welcome you back any time.

August 10, 2022

Professional staff well versed in all aspects of the Mini lineup of vehicles. Our sales representative, Yani, was very thorough in her explanations, and we never felt rushed to make a decision. More

by shadow-vase0r
Recommend Dealer
Yes
Employees Worked With
Yani Torre
Aug 11, 2022 -

MINI of San Diego responded

We are happy to know your experience with our Sales Team was great. Thank you for choosing MINI of San Diego and please let us know if there is anything else you need.

...
7
...