MINI of Stevens Creek - Service Center
Santa Clara, CA
263 Reviews of MINI of Stevens Creek - Service Center
Johnnie the service writer went Above and Beyond my expectations in helping solve my cars ongoing issues! Couldn't be happier with the outcome! expectations in helping solve my cars ongoing issues! Couldn't be happier with the outcome! More
The service advisor Hector was great he kept me posted of any issues. They even dropped my car off and picked up the loaner. Which was an exceptional gesture. Only issue is it took too long to drop car off. any issues. They even dropped my car off and picked up the loaner. Which was an exceptional gesture. Only issue is it took too long to drop car off. It was about an hour. More
Great service. Robert Fabian was grand. His approached was friendly and very informative for the accomations available while I waited for the completion of my Coop Robert Fabian was grand. His approached was friendly and very informative for the accomations available while I waited for the completion of my Cooper. The car was immaculately clean over all. But, the most impressive, was the fact, the Mini was ready to drive forward when I left. Instead of having to back up and turn around. Thank you. More
I received a coupon for an oil change. It helps because I am retired and on a fixed income. My car also needed other service like replace the coolant reservoir, cracked windshield, driver It helps because I am retired and on a fixed income. My car also needed other service like replace the coolant reservoir, cracked windshield, driver window not working properly and the passenger door not locking properly. I was given estimates for each service that helped me decide what takes priority to fix and schedule an appointment. I live in Half Moon Bay. I usually wait for my car to be serviced. I let them know at the time I make my appointment and the employee helping me. Of all the years I have had my car serviced, I have been extremely satisfied with the service and look forward to my next service … More
I have been a customer of Mini of Stevens Creek since 2012 when I purchased my first Mini Clubman. Everyone working here has exceptional customer service, my car needs are foremost in our interactions. I 2012 when I purchased my first Mini Clubman. Everyone working here has exceptional customer service, my car needs are foremost in our interactions. I have been able to borrow loaner cars when taking my car for service. I am very pleased with this dealership. More