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MINI of Stevens Creek - Service Center

Santa Clara, CA

4.7
261 Reviews

261 Reviews of MINI of Stevens Creek - Service Center

Sort by
November 03, 2023

Very helpful, knowledgeable and courteous service rep. Explained service to be done in detail and offered good advice More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
Nov 05, 2023 -

MINI of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2023

Mini of StvnsCreek replaced my battery in record time & allowed me to go on my way without missing my piclup. Thanks guys, More

by twistedtelephony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
Nov 04, 2023 -

MINI of Stevens Creek responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2023

I have had great service with my Mini at this dealership. They are upfront with the cost of the repairs and answer anyquestions that I had with the work required to maintain my car. More

by sykfyrfytr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Nov 03, 2023 -

MINI of Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2023

Robert of Mini Stevens Creek provides me with excellent customer service every time! I highly recommend Robert and Mini Stevens Creek. More

by RK Mini Coupe and Roadster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Oct 31, 2023 -

MINI of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of MINI of Stevens Creek and we hope to be of service again in the future.

October 29, 2023

Excellent service, advice is very fair and supportive, identifying what I need for now. Always appreciate it. More

by msa_kmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Fabian
Report | Print
Nov 02, 2023 -

MINI of Stevens Creek responded

Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

October 27, 2023

Mini of Stevens Creek is always there to take care of problems. Johnny was very helpful with explaining the fixes needed and their priority. Communication about the service schedule, progress was good. More

by Praveen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Oct 28, 2023 -

MINI of Stevens Creek responded

Hi Praveen, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

Johnny is very supportive and detail. He proactively contact me and gave me the update of the status. The whole crew was doing great job! More

by Chengwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Oct 28, 2023 -

MINI of Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

Adrian is very professional and supportive. Helping me made a last minute appointment and keep me informed throughout the service. More

by l.yi1635
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Oct 28, 2023 -

MINI of Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!

October 21, 2023

Blake provided outstanding customer service, I could not have asked for anything better! Not only did he help with the reason I was at the service dept, he also helped with additional questions I had about More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, Gregory
Report | Print
Oct 24, 2023 -

MINI of Stevens Creek responded

Hi Ronnie, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. If you ever need help, just give us a call. Happy motoring!

October 20, 2023

I had an urgent issue and they were quick to help ang got my car back fast. Thanks! More

by ZiZi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Fabian
Report | Print
Oct 22, 2023 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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