MINI of Stevens Creek - Service Center
Santa Clara, CA
261 Reviews of MINI of Stevens Creek - Service Center
Excellent service. The staff takes their time, explains the service and any needed work, and truly cares about providing a great experience. Very happy with the team. The staff takes their time, explains the service and any needed work, and truly cares about providing a great experience. Very happy with the team. I’ve been a customer for almost fourteen years and am now on my second Mini. More
I have my Mini serviced at your service Department. . the Thoral check is Important to me . Service Advisor doesCountryman an excellent job of taking care of my car. Keep up the good work. . the Thoral check is Important to me . Service Advisor doesCountryman an excellent job of taking care of my car. Keep up the good work. More
We had a blown Turbo on our Mini. Let us know it was still under warranty ( we didn't know that) Replaced it completely in a timely matter and picked me up so I could get the car. Let us know it was still under warranty ( we didn't know that) Replaced it completely in a timely matter and picked me up so I could get the car. More
I had a recall on the power steering pump on my 05 Mini. I've been putting it off for many years since it was replaced 10 years ago. It was still working but I knew it was a matter of time that it would fai I've been putting it off for many years since it was replaced 10 years ago. It was still working but I knew it was a matter of time that it would fail. You keep a car long enough and components will fail. Not if but when? Devin, the service advisor, assured me that they would replace the pump under warranty. Mini of Stevens Creek took care of the issue and even gave me a free loaner . The next day I picked my car up and all was GREAT! More
I recently brought my Mini Cooper S in for a regular maintenance service and had the pleasure of working with Blake. Blake made the entire process seamless. He meticulously arranged the service, ensurin maintenance service and had the pleasure of working with Blake. Blake made the entire process seamless. He meticulously arranged the service, ensuring everything was in order and kept me informed every step of the way. His detailed explanations about what was done to my car gave me peace of mind and showed his genuine commitment to customer satisfaction. I am very satisfied and will definitely be returning for future services. More