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MINI of Stevens Creek - Service Center

Santa Clara, CA

4.7
261 Reviews

261 Reviews of MINI of Stevens Creek - Service Center

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October 20, 2023

Blake is the best customer service always responds to my mini needs his communication is outstanding More

by Mistylynnkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Oct 22, 2023 -

MINI of Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 19, 2023

My service advisor, Adrian Fields, did a great job keeping me informed throughout the entire service appointment. More

by DaniMini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Fields
Oct 22, 2023 -

MINI of Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 18, 2023

Excellent service. The staff takes their time, explains the service and any needed work, and truly cares about providing a great experience. Very happy with the team. More

by welshofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johny
Oct 20, 2023 -

MINI of Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2023

Blake had very nice attitude arranging the service for me and answered all my questions sincerely. Really appreciate it. More

by william dai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Oct 20, 2023 -

MINI of Stevens Creek responded

Hi William, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2023

I have my Mini serviced at your service Department. . the Thoral check is Important to me . Service Advisor doesCountryman an excellent job of taking care of my car. Keep up the good work. More

by hshappyacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
9141Atiqur Hossain
Oct 13, 2023 -

MINI of Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2023

We had a blown Turbo on our Mini. Let us know it was still under warranty ( we didn't know that) Replaced it completely in a timely matter and picked me up so I could get the car. More

by ssrempel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 04, 2023 -

MINI of Stevens Creek responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2023

I had a recall on the power steering pump on my 05 Mini. I've been putting it off for many years since it was replaced 10 years ago. It was still working but I knew it was a matter of time that it would fai More

by swzane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Orozco
Sep 29, 2023 -

MINI of Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

I love to go MINi Stevens Creek because the customer service is really good! And they answer all my questions More

by Esperanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Fields
Sep 20, 2023 -

Esperanza responded

I very happy with your service

Sep 23, 2023 -

MINI of Stevens Creek responded

Hi, your comments keep us motivated and working hard for all our guests! Please don't hesitate to reach out to us if there's anything more we can do!

September 15, 2023

I recently brought my Mini Cooper S in for a regular maintenance service and had the pleasure of working with Blake. Blake made the entire process seamless. He meticulously arranged the service, ensurin More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Sep 18, 2023 -

MINI of Stevens Creek responded

Hello, We appreciate your positive review about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

September 11, 2023

Adriane was polite and a pleasure to deal with. He took care and explained all the details of the service. More

by ira.pamnani
Recommend Dealer
Yes
Employees Worked With
Adrian
Sep 16, 2023 -

MINI of Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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