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MOSSY BUICK, GMC - Service Center

New Orleans, LA

4.7
45 Reviews

45 Reviews of MOSSY BUICK, GMC - Service Center

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May 20, 2025

I had a great experience at the collision center. They did an excellent job repairing my car—it looks as good as new. The staff was very friendly, professional, and kept me updated throughout the ent More

by jenncarl_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James P
May 20, 2025

Bought my truck in 2019 , every time I needed service l went to Mossy never had any problems with Eddie and those guys, always great service More

by alton.mims1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Simms
May 20, 2025

Mr. Eddie was so Awesome. Mr Eddie explained what was wrong and in need of repair. I decided not to have the repairs done because of the high price. However,.Mossy service was fast and customer service More

by dlwatson247
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 19, 2025

Great service time was some what lengthy impress with over all performance my windshields work perfect my panel for the is doors is dis jonted More

by Michaellarkin52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Irons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Gundorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Mayeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montrell Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Eddie and Jeff in Service and Robbie in Parts are outstanding!!! Exceptional customer service and they provide thorough and detailed explanations and updates throughout the process. More

by TROYEMATHERNE
Recommend Dealer
Yes
Employees Worked With
Willie Irons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Gundorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Mayeux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Neil
May 18, 2025

We used Mossy Collision center to repair our 2020 Sonata. The staff did an excellent job repairing our car. I would recommend Mossy to anyone that needs repair work. More

by jlanaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We worked with the collision Dept.
May 17, 2025

Took my Forester in for some minor repairs covered by insurance. Adjustment and estimate process was easy enough but had to wait about month for an opening to fit me in for repairs. Quoted me double th More

by jonathan.whipple4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 14, 2025

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by iambs.chills-5f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Irons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Gundorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Mayeux
4.0
This rating includes all reviews, with more weight given to recent reviews.
Montrell Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Speaking for my experience with the service department in working with Scott and Eddie I was considered them Personable knowledgeable and thorough More

by cpatin
Recommend Dealer
Yes
Employees Worked With
Willie Irons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montrell Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

I would like to compliment Mossy on finding my oil pressure problem and made repairs in a timely manner. I would like to compliment the service manager for handling the arrangements. Very good servi More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Gundorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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