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MOSSY BUICK, GMC - Service Center

New Orleans, LA

4.7
45 Reviews

45 Reviews of MOSSY BUICK, GMC - Service Center

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May 06, 2025

He was very effective. My Son's Bronco and He is in Residency at Ochsner's so personal time is at a premium.In all areas of the repair the experience was professional and u More

by Billarata
Recommend Dealer
Yes
Employees Worked With
He was very effective. My Son is in Residency at Ochsner's so personal time is at a premium.In all areas of the repair the experience was professional and understanding.
May 06, 2025

Before I closed the car door he said from the office door you have significant damage. Never stepped outside of the offiice. I thought that was very unprofessional. I called the insurance company to report h More

by veramcfadden_414
Recommend Dealer
No
Employees Worked With
I don't know He worked at the office close to the side street when you bring your car in for inspection.
May 06, 2025 -

MOSSY BUICK, GMC responded

I apologize for the agent's unprofessional reaction, he could have done a much better job explaining, and communicating. We will emphasize this incident with the team and do more training on the subject. Thanks for letting us know. Have a great day,

May 05, 2025

Positive My experience was very pleasant. Eddie was so helpful in assisting me with maintenance service my car needed. More

by Wjonesjr11
Recommend Dealer
Yes
Employees Worked With
Eddie in service department
May 04, 2025

Great customer service They handled my vehicle with care and cleaned it after the provided service. More

by troyd3
Recommend Dealer
Yes
May 03, 2025

No transparency don't answer the phone no updates no call back if called had didn't check my car properly did not believe me when I said something was wrong with the wheels never test drove the car never bro More

by Nalston56
Recommend Dealer
No
May 02, 2025

Brought vehicle in and vehicle was returned same day repaired. Eddie is a great service writer. More

by cbaroni0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
May 02, 2025

I love the way the customer service is they’re real good they do excellent work so I recommend mossy More

by craigajo45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMES
May 02, 2025

Kerri was great. She communicated well and was very helpful. Took a while to diagnose the issue but was very happy working with Kerri. More

by KEITH.WISEMAN
Recommend Dealer
Yes
Employees Worked With
Kerri
May 02, 2025

The best He was the best A-1 He was the best i ever dealt with More

by Meat106
Recommend Dealer
Yes
Employees Worked With
Trell
May 02, 2025

I will not buy another automobile with Mossy - I think i have purchased at lest 8 vehicles over the years. But!!!! I will drive past a GMC dealerships two miles from my home and fight traffic to have Eddie More

by Emefferd
Recommend Dealer
Yes
Employees Worked With
Eddie Alder