Mandal Buick GMC

Dropped off my Buick enclave to have the air worked on. It was blowing cold air on the passenger side but on the drivers side it wasn’t very cold. And it was making a hissing noise in stop and go traffic It was blowing cold air on the passenger side but on the drivers side it wasn’t very cold. And it was making a hissing noise in stop and go traffic Quoted $3500 to have it fixed. We decided that was too much money. So we decided not have it fixed there. On the drive home the air would not get cold at all. It stayed hot air the whole way home. Called the dealership and they couldn’t give an answer as to why it wasn’t working now. All that was said was “well do you want us to fix it?” As it’s the start of summer and already super hot we decided that we would spend the $3500 and just let them fix it. Mainly because we didn’t know who else to go to. Dropped it off on a Friday. And was told it would be ready Wednesday. We had to get a rental car in the meantime. When we called Wednesday to find out the status because we hadn’t heard anything, we were told that the guy who was in charge of our car was not there and nobody else knew the status of our car. Next day we called again and was told the same thing. We asked to speak to someone else. Finally we were told our car was not ready and that it would probably be ready the next day. So two days after we were told it would be ready. When we picked it up and paid for it, it was still making a noise. Brought it back to them and they said they could barely hear the noise and nothing was showing as wrong. Was finally told they would do research and get back with us. Haven’t heard from them since. Will not be taking it back there ever again. More

KD was a pleasure to work with. He was extremely personable, professional, and knowledgeable which made the whole buying process very easy. Because of this experience, my wife and I He was extremely personable, professional, and knowledgeable which made the whole buying process very easy. Because of this experience, my wife and I are now Buick people. More

Easy to deal with. Got to know salesperson & person giving value of trade vehicle. Had a lot in common with them Got to know salesperson & person giving value of trade vehicle. Had a lot in common with them More

SERVICE WAS OK, BUT WAITING TIME WAS HORRIBLE, ARRVAL 6. 30 A.M. FOR AN 7.00 A.M. APPT, VEHICLE WAS NOT MOVED INSIDE UNTIL AFTER 8.00 . VEHICLE WAS NOT FINISH UNTIL ABOUT 10.00. EXTREMELY LONG WAIT FOR A TES 30 A.M. FOR AN 7.00 A.M. APPT, VEHICLE WAS NOT MOVED INSIDE UNTIL AFTER 8.00 . VEHICLE WAS NOT FINISH UNTIL ABOUT 10.00. EXTREMELY LONG WAIT FOR A TEST DRIVE, TIGHTEND FASTNERS, AND FRONT END ALIGNMENT WITH A 7.00 APPT. (TECH WHO MADE REPAIR, EXCELLENT JOB, 2 THUMPS UP) More

Aiden H was great, he worked with me from get-go and I never felt rushed. For this purchase I was back and forth between a couple of different dealerships and ultimately Aiden and rest of Mandal team mad never felt rushed. For this purchase I was back and forth between a couple of different dealerships and ultimately Aiden and rest of Mandal team made it an easy choice for me. More

Fantastic experience purchasing our car! Staff was Friendly, courteous, and knowledgeable. It was such a pleasure dealing with everyone, especially Sales Manager Jamie Herring, sales Associ Staff was Friendly, courteous, and knowledgeable. It was such a pleasure dealing with everyone, especially Sales Manager Jamie Herring, sales Associate KD Darden and Finance Director Tony Vertudazo. More

Excellent customer service with no pressure. It was a smooth and simple process to get me into the vehicle I wanted. I will definitely use their services again in the future. It was a smooth and simple process to get me into the vehicle I wanted. I will definitely use their services again in the future. More

Professional, friendly service that we have grown to expect from MANDAL GMC. GREAT job service dept.! expect from MANDAL GMC. GREAT job service dept.! More